You gotta love technology

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Dec 25, 2007
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missouri
The agency I work for has been shifting to using iPAD for data input more and more. Unfortunately, the widget heads don't understand that the majority of 60+ year old folks who didn't grow up with a phart phone also don't know all the stuff that goes with such activities. There's talk of swiping and wiping and gesturing. I swipe my nose, wipe my butt, and the gestures aren't family friendly.
Overnight, there was supposed to be an update of our input system 'pushed out' to all the iPADs. Yeah, it didn't work. This morning I don't have a slow function, I have a no function iPAD. Stupid POS and foolish youngsters who expect too much!!!!!!!
The trouble is increased by the fact that if I can't make the upgrade work, I have 5 employees who could only barely manage the older, already proven system work. Two of them carried a notebook of cheat sheets.
 
It is frustrating that these companies can just change how we do our jobs on a whim.

My job has gone from paper with lots of office support. To a weird hand held pocket pc. To a tablet and smart phones, with very little office support.

Every change seems to make some elses job easier while adding a new step to my job.

So I feel your pain. Best of luck.

I’m protected by a union. But we had a salesman who was terminated because he could not make the adjustment to using a tablet and being his own secretary. Last I saw him he was working behind the counter of a convenience store.
 
I have am good friends with a couple who also run a chimney sweep company here in Greenville and the surrounding area.... since I'm semi-retired I help them out one day a week but only by riding with the head sweep/owner. They now have a new inspection program for looking at a chimney... it all works with an I-Pad... cost of the program was $25,000. I need to upgrade my data base of customers and that is going to cost me $500 and that is a big pinch in my butttget. Oh and that inspection program... to get all the information in the tablet and then process it and come up with a report takes on average two hours at a customers house.
 
I went from a custodian position at USPS to electronic technician with zero schooling. I bought a couple of basic electronic theory study books from Radio Shack and I studied them. I spent my career troubleshooting and repairing electronics with no formal training. I spent weeks at a time in Norman at the NCED studying the processing machines and troubleshooting them, and passed every course that USPS sent me to. I believe you all can master an iPad. My wife does daily and she had never even played a video game in her life. Upload quirks happen all the time with Windows operating systems too. Nothing new.
 
Plenty of help is available right here on this forum. First, is it an iPad or a generic tablet, if it is an iPad are you using an app or is the program running though Safari(iOS internet), and is the iPad WiFi only or does it have cellular. With those three questions answered I can explain gestures and help you understand how the device will work best for you.
 
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I went from a custodian position at USPS to electronic technician with zero schooling. I bought a couple of basic electronic theory study books from Radio Shack and I studied them. I spent my career troubleshooting and repairing electronics with no formal training. I spent weeks at a time in Norman at the NCED studying the processing machines and troubleshooting them, and passed every course that USPS sent me to. I believe you all can master an iPad. My wife does daily and she had never even played a video game in her life. Upload quirks happen all the time with Windows operating systems too. Nothing new.
KY... unfortunately, many of us just don't have the mental capacity (MIPS) to do what you've done (truly). It's a sad fact that NOT ALL MEN/persons ARE CREATED EQUAL. I could tell stories of my many failures...., but I survived so far with my flip phone and the ability to retire before it retired me. I can't even buy a new car because of the fear of electronics/screens and all that great technology.
Jealous J.
 
Plenty of help is available right here. First, is it an iPad or a generic tablet, if it is an iPad are you using an app or is the program running though Safari(iOS internet), and is the iPad WiFi only or does it have cellular. With those three questions answered I can explain gestures and help you understand how the device will work best for you.
WHAT....?????

J.
 
WHAT....?????

J.
An iPad is Apple's version of a tablet, if it is an iPad I can help him with anything on that. On a tablet or smart phone you can access programs through the internet as you are doing right now on this forum or there can be a dedicated app just for the program he is using. If the iPad has cellular capabilities it's like a phone and it will function anywhere, a WiFi only model will need to be on a good WiFi network to function properly. Gestures are the taps, touches, swipes, and presses you use to operate the iPad.
 
My fat fingers are my first line of failure. I jab at something and hit something else. I suppose I could enlarge the display by going to the 'disabled accessibilty' settings, but that would be admitting the obvious.

And then, just when I get used to where things are, they change the UI and move things around. I've lost a few devices to fits of frustration.

I do like technology when it works: I supported computers for 40 years. Technology makes things easier to do, but also easier to screw up.

I like being able to see pictures of grandkids without having to go outside in the snow to get the mail.
 
An iPad is Apple's version of a tablet, if it is an iPad I can help him with anything on that. On a tablet or smart phone you can access programs through the internet as you are doing right now on this forum or there can be a dedicated app just for the program he is using. If the iPad has cellular capabilities it's like a phone and it will function anywhere, a WiFi only model will need to be on a good WiFi network to function properly. Gestures are the taps, touches, swipes, and presses you use to operate the iPad.
Thanks for clearing that up CA.... :oops:
 
We bought my parents an iPhone a while back. Every time I talk to them I have to help them with some function on their phone. The biggest problem they have I believe is how they touch the phone with their fingers. We got them the model with the largest screen too, but doesn't seem to make a difference.

Actually, one thing that helped was to get them some of those stylus pens that are touch sensitive. This would be my suggestion. Then hitting the correct button on the phone becomes easier.

The great thing about Apple products is the seamless-ness between devices. If you have an Apple phone, and a iPad which are paired together, you can have them set up to mirror each other, so you see the same thing on each. My wife's company is switching to all Mac laptops here in the next year or two. They do a lot of video calls and this is something that Apple seems to excel at.

edited to add, and all of this does save paper.
 
Technology.

It's a double edged sword.

When cars were first invented,, folks using horses had a hard time learning to drive. Time passed, (as did older people,) and technology advanced. It's a never ending thing, no matter what type of technology it is.

If properly learned & used,, it can be good. But as noted,, it can also be hard for some to understand & learn. The ONLY and I mean ONLY thing in 30 years that Miss Penny & I have had serious arguments is over her trying to teach me computer/tab/phart phone stuff. I like to say; "I'm computer stupid."
Why?
Because the stuff changes so often,, and so many new things that were not like it was before cause me confusion. Or, just trying to understand the terminology used with these electronic devils. Even a few of the potentially helpful posts above immediately lost me in what they were trying to share.
Then, as noted,, I also have "fat fingers" to where I OFTEN hit the wrong thing. Heck, even typing I do it a lot & I have a bigger keyboard.

But there are also a lot of people who have never had the ability to even try & learn a computer or such. I know several.
People with very low, fixed incomes can't afford a smart phone, computer, or tablets come to mind. Throw in their age, and they are totally lost trying to understand things.
My helper, is in that group. He's got some medical issues,, and the doctors say; "Go online & look at" or "We'll send you this in an email," or similar statements. Or he'll get a text, and it'll say; "We sent you the information and you need to email us XYZ." He has to call the doctors office, & try & get them to understand he doesn't have ANY way of doing such stuff. Yet,, they fail to put it in his records to CALL him as it's the ONLY way to reach him.

Technology can be good,, but it can also be bad.

While many have learned & adapted,, others can't seem to be capable of doing seemingly simple tasks.

I'll use myself as an example.
Last night, I was looking for a specific picture in my computer. It wasn't there. It is in my IPhone. It is also in ICloud. (I rarely go to ICloud due to my inability to understand HOW to use most of it.) I wanted to send the picture, from ICloud, to my computer picture file. Simple,,, right???
I highlighted the picture, then I went to the "share" icon, and went to my picture file. I tried to send it in as many ways as I could. It did not go.
So, I tried a different route. I tried to "send to" my email. I got the email, yet I can not open the picture.
I have no clue why it doesn't work. And this SHOULD be a simple process.
I'm computer stupid.

Sadly,,, those of us who are electronically challenged in todays fast changing digital, internet or whatever world are outdated & we'll be gone one day & it won't matter. (My mother was never able to learn a computer & she's now gone.) But trying to keep up with all the different stuff & spending a LOT of time TRYING to learn stuff is wasteful. (Kinda like Blume's post about the inspection program for chimney's.) Waste time & it costs customers money.

Not all technology is good.

Now,, just think of what will happen if the electronic supply system is down. Batteries die. Chargers don't work. (Yes, I know there are some solar chargers,, but not everybody has them.) Let's say that it's down for a few weeks.
Chaos will happen.
Or, let's say an even worse thing happens where an electronic pulse (EMP) wipes out everything? What then?

But every day, we are all being FORCED to live in an electronic world. It reminds me of the story of placing a frog in a pot of water, and slowly heating it up to boiling. The frog is unaware he's being slowly cooked alive.

I feel like that frog a lot.
 
If you don't keep up with technology, you get left behind and this thread demonstrates that pretty well.

I imagine there were people who never learned to drive a car as they were raised with horses and it looked too difficult to them or people who were raised cooking on a wood burning stove who just couldn't master the things required to use a gas or electric stove. I think it's mostly people who feel they shouldn't have to keep up as they're older.

It's sad that they do this, but it's their life.
 
Turns out it wasn't just my problem nor was it my failure. I was just the first to point out the issue. I even got an 'atta boy' for being so quick to determine the problem and get response started.
This doesn't increase my confidence or decrease my feeling of impending failure of the system.
"If you don't keep up with technology, you get left behind and this thread demonstrates that pretty well. I think it's mostly people who feel they shouldn't have to keep up as they're older."
Thanks for the opinion.
 
Advice to those dealing with poor software or hardware. Let it fail. IT folks are the brightest in the world, just as them. Let them figure it out. Meanwhile, nothing gets done and when as why just point the person asking to IT.
 
I remember they had to hire me an Administrative Assistant when I was QCing powerplants. When the report I had spent an hour hunting and pecking out disappeared my reaction evidently scared most everyone in the PMO. I was the only non College Puke in the PMO. I was the CWI that could develop and qualify a procedure for most anything.
 
I may be old (approaching 80 in just a few months) but I love the new technology. I was an Android fan for years but switched to an Iphone primarily to be able to Facetime with family members. And I love the screen "mirroring" feature that lets me show videos from my Iphone on to my 65 inch TV. And then I got an Apple watch which still amazes me. I'm old enough to remember when the fictional "wrist radio" that Dick Tracey used in his comic strip was just some far off science fiction fantasy, and now I wear a watch that does so much more than Tracey could ever have imagined.

And after decades of having a big desktop computer I went to the 15" laptop that I am writing this comment on. I would have gone to an Apple laptop rather than the Lenovo that I did buy, but just didn't want to spend $2,000 and went for $650 at Costco instead for this Lenovo.
 
I taught computer class for elementary students. We tried to teach “Save As You Go.” sadly some students couldn’t grasp that simple concept. Or maybe it isn’t sad.

Most programs have an auto save function. Sadly folks rarely know how to use it. Knowing how to retrieve what has been auto saved has been a blessing more than a few times.
 
I'm not exactly 'new to computers'. My first experience was 1969 with the box car sized card reader machine newly installed at University of Missouri @ Rolla. When USPS started transitioning from paper ledgers to computer accounting, I was a 'trainer' for those who required it. When USPS moved into handheld scanner package tracking and other activities, I was again drafted to help get things going and provide assistance for employees.
The problem is the assumption that everyone in my current agency spends all their time in front of a computer, iPAD, or phart phone and therefore knows everything there is to know about twiddling the widget(s). I received a replacement iPAD (newer and totally different operating features) with absolutely ZERO support. The box included the iPAD and charging cable--NOTHING ELSE. I had to ask Son for help to turn the :devilish: thing on and still have issues with wiping and swiping due to lack of circulation in my finger tips.
Maybe I lack "Willingness to learn is what is important."?? What I see is using the electronic device causes some folks to lose the feel of integrity they have for a person recording their information on paper. Lots of folks don't trust the security of some handheld widget.
 
Seems one of the good things at apple and their programing is they realized 'save as you go' is a default in most folks using a computers internal programing.... their brain.... this includes mine... I redid a letter with new pasted pictures and everything and then realize I had never printed out the original that I had sent to someone that had price quotes in it. ....probably 20 or 30 changes.... I started hitting the undo button and actually went back to the original.
 
I'm not exactly 'new to computers'. My first experience was 1969 with the box car sized card reader machine newly installed at University of Missouri @ Rolla. When USPS started transitioning from paper ledgers to computer accounting, I was a 'trainer' for those who required it. When USPS moved into handheld scanner package tracking and other activities, I was again drafted to help get things going and provide assistance for employees.
The problem is the assumption that everyone in my current agency spends all their time in front of a computer, iPAD, or phart phone and therefore knows everything there is to know about twiddling the widget(s). I received a replacement iPAD (newer and totally different operating features) with absolutely ZERO support. The box included the iPAD and charging cable--NOTHING ELSE. I had to ask Son for help to turn the :devilish: thing on and still have issues with wiping and swiping due to lack of circulation in my finger tips.
Maybe I lack "Willingness to learn is what is important."?? What I see is using the electronic device causes some folks to lose the feel of integrity they have for a person recording their information on paper. Lots of folks don't trust the security of some handheld widget.
A stylus will definitively help you if you have touch issues, there is also an area called "Accessibility" in settings that gives you the ability to configure the iPad to suit your specific needs. Here's a video that explains the basic gestures needed to use an iPad...

 
I started in 1969 installing the first computer at LA county USC medical center. I haven't stopped learning technology since then. I founded a company that consulted to Microsoft and IBM when they got stuck on Object Oriented Programming. We were a techie's techy. I started visual computing and AI 20 years ago when there were no tools. I'm 74.

The single best piece of technology I've ever seen in my life, is my Tesla model Y. It is not a car ! It is a fun super computer with wheels. It is the future. There is no doubt.
It is HATED by more people than I could count; not because of what it is, but because of it being shoved down people's throats: Ice pushed into oblivion 2035. $10,000 government subsidies for EV.

Technology has brought us many things; both valuable and beautiful. But freedom is about having a choice. I choose technology, but no one should be forced to.

Prescut
 

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