wheel, First of all been a Lennox dealer for 30+ years. Know exactly what your talking about those heat exchanger/cleanout caps. One 1/4 screw holds them in place, unless you HAVE TAKEN them off before, you can almost destroy them trying to get them off for the first time. Remove the screw, a large pair of channel locks around the edge and twist back and forth, the come off with very little if any damage. As far as the board goes, are you in a very Rural area? Voltage drops and/or spikes will destroy a board in a heartbeat. A surge protector will help. You have an oil furnace, I have put a ton of the lennox "O" series units in, O 20's, O 23's etc. Not that many problems. You could have a lemon, believe me I have, not necessarily with that model, but others. Any brand unit, voltage spikes and/or low voltage will kill the board. IMHO, go with who/what you get the best service with/for. Lennox is a good product, but trust me, I'm not trying to defend it, don't have a nickel invested in your situation. Once again, JMHO, Coogs.