Bought a KGPFNY-841 for a pretty good price. Read the description in the Reference of Ruger Firearms and mine didn't quite match up. Mine was highly polished instead of being a matte finish. I emailed Ruger asking if any of the -841's were polished at the factory. They replied that they would like me to send it to them to check it out. I asked that if it was the wrong finish would they make it like it was supposed to coming out of the factory (I was willing to pay for this work). I got it back 10 days after I sent it and they made it the matte finish and said they also replaced the hammer dog. NO CHARGE.
Here are the pics:
BEFORE
AFTER
Here are the pics:
BEFORE
AFTER