Ruger QC and my 2nd New Wiley Clapp SP101

Scooter1942

Bearcat
Joined
Jan 5, 2024
Messages
17
City & State/Province
Dallas, TX
Hello all,

I've been lurking here for awhile, but this is my first post. I've been a S&W guy for quite some time and I've had a handful of Ruger revolvers over the years but have only recently started to grow my Ruger collection. Recently I purchased a couple of stainless Blackhawk's and a New Vaquero and have found the fit and finish to be outstanding. I've also recently purchased two Ruger made Marlin's and would argue that they are nicer than any of the original JM Marlin's. Beautiful deep bluing, gorgeous black walnut furniture and some real attention to detail.

But, I haven't had the same experience with the SP101. I've owned probably four of these over the years. I had a 9mm that shot fine but it looked as if it had been pieced together from different guns. Fit and finish was so bad that I had to ask Ruger if it was even safe to shoot. I currently have a 2" SP101 that's a little older that is just fine after an M Carbo trigger job. No complaints there. A month or so ago I got a great deal on a .357 3" SP101. The trigger was decent out of the box but it grouped horribly and only hit to point of aim with Federal HST. Everything else was so far off as to be unusable. I sold it. Then I noticed the Wiley Clapp 3" models with Novak sights. While not fully adjustable, they'd give me some "windage" adjustment and would provide a better sight picture. I ordered one on-line at full retail and the first one arrived last week. I refused delivery...the barrel was out of time, so much so that the front sight was canted heavily counter-clockwise and the flat top of the barrel was clearly not parallel with the top of the frame. We're not talking just a little off...I'm talking "how did this get out of the factory...off".

I reordered another Wiley Clapp which arrived today. The sights were straight, fit and finish initially looked great, trigger was crisp but heavy. However, once I got it home I discovered something that I mistook for grease on my cursory inspection. On the left side of the top strap, there's what looks to be a milling mark where the tooling that was intended to make contact under the top strap actually hit the side...or, the milling created an indent/crack in the frame. While the end result might be purely cosmetic, again I have to wonder about the QC on the SP101 assembly line. And in this case, I also wonder if this is safe to shoot for the long haul. I realize Ruger's tend to be overbuilt, but it is almost as if a stress fracture has been built into the gun. Provided this one shoots to POA, I'd like to keep it and I'll just live with the imperfection, provided it is safe. But, I also wonder if I should send it back to Ruger before shooting it and hope they can send me a flawless example. I do shoot reloads and don't want them to come back at a later date and refuse to warranty it based on that fact, when it is imperfect straight out of the box.

I've attached a pic. What would you do? Shoot the crap out of it or keep pushing until I get a revolver worthy of full retail?
 

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A few years back I ordered a SP101 9mm. When it arrived it was shockingly poorly machined and finished. I also questioned whether it was even safe to fire. Every time I looked at it I got mad. I finally sold it to someone who didn’t seem to have my concerns.

Ruger needs to figure out which of their employees working on the SP101 line needs new eyeglasses. Or harsh treatment in a re-training program.
 
That is a casting flaw, air pocket, pin hole, or the like. It may not affect strength gut personally I'd not want it.

Make the call, Ruger will give you an RMA #, & in my experiences UPS will pick it up & they will have the shipping label. They will usually take care of it quickly.
 
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Every manufacturer screws up occasionally. Even Ruger.
30 years ago I bought a new polished stainless, fixed sight Old Army. It arrived and was gorgeous.
I looked down the barrel and strangely there was a groove running across the bottom of the barrel by the loading lever retainer.
Apparently when the cut was made for the retainer it went too deep and in to the barrel.
Ruger replaced the pistol and upgraded it with the faux ivory grips, no charge.
 
You are right that even Ruger can f'up once in a while. but they usually do very good work. I just bought a ss Redhawk that was (and is) the nicest revolver that I own with the exception of my Super Redhawk I got several months ago. I was so amazed at the fit and finish of the SR that I bought the Redhawk. Truely amazing quality. And the smoothest triggers of any of my other revolvers.
 
My Redhawks have some of the smoothest actions I’ve EVER had on a double action. Bar none.
 
I like Ruger, but they need the negative feedback when they screw up. This defect should've been detected and never allowed out of the factory.

When people accept defective items, the manufacturer has no clue nor incentive to fix what's wrong.

Send it back; ultimately you're doing their customers a favor and doing Ruger a favor.
 
Welcome to the Forum!

A POLITE call to customer service,, and explain your issues. Request a RMR tag. Politely allow the frame has an obvious defect.

They will make it right.
 
Appears to be a casting flaw. It, by itself, on the surface may be just cosmetic. But if there is one, are there or could there be others? I would send it back.

Welcome to the Forum!
 
I would send it back. In my opinion, that gun never should have left the factory like that. Yeah, it's cosmetic and the gun would probably be ok, but that isn't the point. That is the way to help stop these things from happening again, IMO.
 
I would send it back. In my opinion, that gun never should have left the factory like that. Yeah, it's cosmetic and the gun would probably be ok, but that isn't the point. That is the way to help stop these things from happening again, IMO.
Oh .......And welcome to the forum. 🙂
 
Second the casting flaw, don't believe it's a machining issue.
No way to know how many other flaws are in that casting, without x-ray/radiograph. I'm not too particular but I'd
be returning it.
By itself it may be cosmetic, but if it's got a bunch of other inclusions hiding in the same area, then not so much.
 
I’ve got a few Rugers and from what I’ve seen Ruger doesn’t make a perfect gun, but looking at yours I don’t think I would except that one.
 
Casting issue, likely minor but i've followed them (grinding them) a good long ways too. Contact Ruger and show them that photo. NDT should have failed that part and scrapper or repaired it prior to building on it...
 
I hate to say this but it makes me wonder how many go out the door looking like that ?? Sure, you rightfully took the time and effort to point it out, but how many other guys just aren't saying anything about their possible problems. Anyone would surely think that QC would not let that gun leave the building in the first place.....I don't think this would have happened back in the day when Mr. Ruger was around .......it's just the way things are these days. I saw a S&W revolver the other day, and this was not the first time either, that I asked the guy behind the counter if it was a new gun or used ?? I honestly did not know....He just kind of laughed and said "of course it's new".... I was not too impressed with the gun or him.
 
I hate to say this but it makes me wonder how many go out the door looking like that ?? Sure, you rightfully took the time and effort to point it out, but how many other guys just aren't saying anything about their possible problems.

I am guilty of that. In 2010 I bought a new Bisley style Ruger Blackhawk in .45 Colt. Beautiful revolver. However its ejector shroud had a deep divot in it and a scratch near the serial number (still visible). I called Ruger to get a replacement shroud, but did not emphasize that mine was flawed when new - I thought they wouldn't believe me. So, I actually paid for the new shroud and Ruger didn't realize they shipped a flawed product.

Still a nice revolver, though.

IMG_2006.jpeg
 
Well, here's an update. I sent pics of the SP101 to Ruger and they strongly suggested that I not shoot the gun. They sent me a return label and on arrival the "revolver guy" inspected it and they informed me they'd be sending me a new revolver. I asked the very friendly customer service rep if someone who really new revolvers would look over the one they were sending to ensure there was nothing wrong with it, especially given that this was now my 3rd try to get a properly manufactured 3" Wiley Clapp in my hands. She informed me they'd be manufacturing the gun, not picking one from stock. Fast forward 2-3 weeks and I'm told the new gun is headed my way. It arrived last week. Barrel was straight, fit and finish was spectacular and I thought to myself...this is it!

But then, while doing a little dry fire with snap caps I noticed that once about every 10 fires, it would jam up. So I start down the path of identifying the problem and discovered that every time the gun was tilted up and to the right, the transfer bar would wedge into the right side of the frame. I'm used to guns with transfer bars with fore and aft play...that's normal, but this one has significant side to side play and is actually very loose where it attaches to the trigger. I compared it to my other SP101 and they were night and day different. So now, I have a brand new gun that I can't count on because if it is ever pointing up or tilted to the right, there's a better than 80% chance it will lock up.

So now to #4.

What the heck is going on with the SP101 line?
 
Wow, you would think that the 3rd time would be the charm, but wow..... unbelievable. And yet they knew there was a problem, as they were going to make one "special" for you and not from the line. I feel for you guy......yeah, you ask a good question about what is going on with the SP101 line ? That ain't right. Maybe you should get a regular SP101 ? This Wiley Clapp version is not working so well for you ? Good luck.
 
We always sort of questioned the dove tail on that model. It just seems to be a weak spot. Now seeing a void in the casting in the same spot is alarming. What if a large void was there, just under the surface and it didn’t get machined into? I always thought they must xray the frames I guess they don’t.
 
I've had Rugers & S&W revolvers that would "jam up" when dry firing with snap caps while pointed up but not when cylinder was empty. In my case I found the problem to be the head of the snap cap was hanging up on the recoil shield. Where it bound was on the left side where the recoil shield is sloped to accept the end of the ejector rod and when I pushed the case head forward the cylinder advanced. Try dry firing tilted up without snap caps to see if it's the problem.
 
IMHO, I'd see if at this point (having taken delivery) Ruger might replace it and keep me from always rubbing at that spot and it giving me indigestion. However, if you are less concerned with the cosmetics, it doesn't seem likely that you'll run into reliability issues due to it.
 
Ruger received #3 yesterday after going back and forth for a couple of weeks to get the shipping label. We'll see what happens. If they don't get it right this time, I'm going to ask them to send me something else.
 

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