I actually did it!

He does not answer his phone or emails. The BBB is a good idea and when I ever get my revolver back I think I will have Earl write me a letter as to what he found. I guess small claims court would be the way to go.
 
jhco50 said:
I found one at a LGS on a Blackhawk that had a catastrophic failure. Did you know they would rather display the blown up gun than sell it for parts?

If I was the shop in question I would have figured out a way to sell you the barrel from the catastrophe. With the trade-in of your barrel of course. I could just as easily display your barrel on the FUBAR gun as the original. :wink:
 
Yesterday I went by Earls to see how he was doing. I got to hold my Vaquero. The barrel was on and it was tight, They had re-blued it and the steel Ejector housing to match. Damn it was pretty! They still have to install the front sight, but it was coming along. It made my heart flutter. :)

BTW, Wolf, I do have the old barrel.
 
Called Earl today. They soldered the sight on and now have to reblue it again. He said to call the first of next week.

I also filed a report to the BBB and they are investigating the other gunsmith.
 
jhco50 said:
Called Earl today. They soldered the sight on and now have to reblue it again. He said to call the first of next week.

I also filed a report to the BBB and they are investigating the other gunsmith.

That's great news.

It will be very interesting as to what kind of story or excuse the other gunsmith gives the BB for screwing up and not refunding any money!
 
jhco50 said:
He does not answer his phone or emails. The BBB is a good idea and when I ever get my revolver back I think I will have Earl write me a letter as to what he found. I guess small claims court would be the way to go.

Or a good old fashioned a.. kicking I would be so furious if I was you, not only do you waste the money you spent on a new barrel and charge me to fix it and then if you shot the gun you could have been really hurt and then he says he will not refund you, he would be asking for serious problems, good luck.
Eric
 
The only time I have heard of Ruger not returning a gun was when it was damaged to the point of being un-reparable and unsafe to shoot or one that was recalled. In those cases the customer was offered a big discount on a similar gun. I believe your reluctance to return the gun to Ruger has caused a you a lot of problems. Being a Vaquero with 'new model' lockwork, unless there was a lot of custom work to the gun, they could have repaired that barrel and got it back to you in no time. 8) 8)

...Jimbo
 
Jimbo357mag said:
The only time I have heard of Ruger not returning a gun was when it was damaged to the point of being un-reparable and unsafe to shoot or one that was recalled. In those cases the customer was offered a big discount on a similar gun. I believe your reluctance to return the gun to Ruger has caused a you a lot of problems. Being a Vaquero with 'new model' lockwork, unless there was a lot of custom work to the gun, they could have repaired that barrel and got it back to you in no time. 8) 8)

...Jimbo

I thought long and hard and read a lot of different posts about Ruger (and S&W does this) not returning property. When I pay for my firearm, it belongs to me. When a company decides to keep it and only give me a discount on a new one I become suspicious. If they returned my firearm so I could part it out I could live with it, but to keep it like it was a loaner to me and allow me a discount so I can spend more money on their products irritates me. Especially since the costs of their products have risen drastically. I would essentially be buying a new gun.

Now, I made a screw up when I chose my first gunsmith. I should have done more research. I never realized someone could be so inept. I must take blame for that misjudgment, and I am paying for it. However, this time I know when I get it back it will be right.

I had picked the first gunsmith because Earl is so slow and now I get to wait anyway.
 
Finally! I pick up my Vaquero Monday. Cost, $75. They installed a special washer where the barrel meets the frame. I couldn't even see it. The silver soldered the front sight. And of course they blued the barrel and test fired it. I am happy, even though it took forever.

The other gunsmith will give me back my money, but insists I have the receipt (I do) and take the finished gun in for him to look at. I'm thinking he wants to see the proper way to do a repair. It's almost over.
 
I saw this old post and had to re-read it. I'm glad to hear it's finally working out for you. I'd definately take a COPY of the original reciept to the gun butcher, and politely give him a copy. Then if he doesn't give you a full refund, smile, and say; "Fine, I'll see you in small claims court." Then follow through with your promise, and go file the claim. When you file, you can ask for the full amount of his unsafe butchering job, AND all expenses incurred afterwards. (Earls fees, filing fees, and even a small amount for your time in court.) I've had to take an insurance company and one customer to small claims. Easily won both cases, as I had FACTS to back up my claim. Just this past friday, I had to visit an office where a company hasn't paid their bill. The guy who hired me, (verbally,) and oversaw my work to completion, has kept from submitting my invoice in a timely manner. THEN when I called him, he informs me he "needs a paper showing I did my work" on file. He has his accountant fax me a 7 page, small print contract that is way beyond proper. SO, I went to the office to see him friday, and he wasn't there. However, it's a very big company, and I got to meet the VP. A polite discussion quickly led to the VP saying; "In short, if we don't pay you you will take us to court right?" I was trying to not threaten court, and he was saying this while nodding his head in agreement that I should "state" this out loud. I did, and he smiled, said "Fine, I'll have him get you your check out monday, and if not, I'll pay you myself, and I'll submit a paid bill in under my department." It appears that the guy who wanted me to post sign a contract was trying to cover his arse, and get me on the hook for continued work WITHOUT any more payments. (It was in the contract.)
So, you need to follow this up, ALL while being VERY polite, and use the law to your advantage.
Besides, if you have to file, it'll cost the butcher more $$ to get a lawyer than it will for him to pay you.
 
jhco50 said:
I thought long and hard and read a lot of different posts about Ruger (and S&W does this) not returning property. When I pay for my firearm, it belongs to me. When a company decides to keep it and only give me a discount on a new one I become suspicious.
Here here!
 
MOUNTAIN WILLIAM said:
jhco50 said:
I thought long and hard and read a lot of different posts about Ruger (and S&W does this) not returning property. When I pay for my firearm, it belongs to me. When a company decides to keep it and only give me a discount on a new one I become suspicious.
Here here!

Triple here here! It's the lawyers.............
 
I got my Vaquero today...$75. It was done right from one end to the other. They cleaned it and blued the barrel to match. The sight was straight and soldered in. Everything was as it should be and for less than half of what the dumbkoff charged me to screw it all up. I highly recommend Hickman Rifles in Colorado Springs. Just don't be in a hurry. :)

Tomorrow I will take the gun, receipt, and myself down to Colorado Arms Repair and get my money back. He wants to see the gun, as if he would know what a real repair looked like.

All in All, I learned from all of this. Go with the people I know.
 
I also wanted to tell of a thread I was watching on a Forum for Heritage Arms. Can't remember which one, but one of the shooters had the frame crack and while looking at it broke the whole frame in half. He called Heritage and the girl answering the phone told him they won't replace frames. He was ticked since the gun was not that old. He ask her if they even wanted to see it so they could study it and she said ok, on his dime.

He was fuming and went on his forum. These guys swear by this company and were ticked. Some were saying they wouldn't buy another if that was the CS.

The mod emailed the owner of the company and gave him the link to the thread. Before long he got a call from the owner. The owner had read the thread and told the mod to give him the members info and he would make it right. He said the girl was new and needed more training for sure. He then sent the victim :) a new 10 shot Heritage at no charge.

It seems all of the companies will try to get away with bad CS if they can, but people on forums like ours seem to have a lot of influence. It is up to us to get them back in line.
 
POST us a picture :lol: after all you went through please do that gun justice :) and let us SEE IT :) or bad KARMA-it may bulge again :P
 
I will have to wait until I can work around this post so I can get a picture of my Old Style Vaquero. I took one but I am downloading a new virus program and it has my dialup tied up.

I did go and get my money back today. He wanted to take the gun apart and look at it. I told him no. I guess he wanted to see how a professional does it. :) As if he was capable of critiquing it......

He told the BBB that he left the barrel loose so I could site it in. Then I could have brought it back to have the barrel set. What? :shock: It was the same reason for gluing the front sight in. He was not happy with me telling the BBB he did a shitty job. I didn't argue that...and he did. He said not to come back and I told him not to worry about that happening. :)
 
Wow! What a pitiful excuse. And then he wanted to take it apart?!? I'm not sure I'd have even let him hold it in case he dropped it or something! :o
 
I hope this link works.
390470_2548070914209_1626923036_2412497_876328895_n.jpg


It did!
 
Joe S. said:
Wow! What a pitiful excuse. And then he wanted to take it apart?!? I'm not sure I'd have even let him hold it in case he dropped it or something! :o

Yes, my gunsmith and I had a really good laugh over that. He wasn't happy with me showing up for the money. I didn't tell him how much Earl charged me either. I don't think he will work on another gun for me, at least it seemed that way when he told me not to come back in so many words. :D

I especially got tickled when he was looking so seriously at the gun, like he was making sure it was done right. :)
 
Hondo44 said:
Be sure that when (if) you get the follow up call from the BBB asking if it was settled and if you're satisfied, tell them no! That you got a very disgruntled refund!

I went online to the BBB and was surprised to learn they had already closed the case...without my input. I bet he doesn't have an A+ rating anymore.
 
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