I’m just back from trying to ship a rifle to S&W for warranty work. I packed the rifle in the original box (which has a fitted styrofoam interior) and put that in a plain over-pack box. Everything solidly taped up, the prepaid label from S&W completely covered in 3” clear tape. No mention of “firearm” anywhere on the box. I went to the FedEx store and told the Asst. Mgr. the package contained a firearm. He told me FedEx couldn’t ship it unless it was disassembled. Or I could take it to an ‘armory’ and have a FFL ship it. While he was trying to find the written policy I called S&W, the person I talked to wasn’t much help and left me with the impression I’d have to disassemble it. I read through the policy then asked the clerk to read through it and show me where it said the rifle had to be disassembled. After a while, reading comprehension isn’t a ‘thing’ in schools these days, he went to talk to the Manager. Another while later he came back and said Yes, they could ship the rifle since the prepaid label was printed by a licensed firearms dealer.
Not great, but better than another shipper that shattered the stock on a 700 BDL which left me very UPSet.
Not great, but better than another shipper that shattered the stock on a 700 BDL which left me very UPSet.