A few years back when I still owned my Dodge Intrepid and lived in Independence, I got tired of being shafted by the local Dodge dealer (long story, and I'm pretty sure I've told it here before. Several times) and started taking my car to my nearest Firestone car-care center. They did good work and were reasonable.
Then came the day I took the Intrepid in for a routine oil change, and the kid who did the oil change left the O-ring from the old oil filter on the engine when he screwed the new one on. Three blocks from the dealership the oil light came on and I immediately pulled over and shut off the motor. Looked back and saw a trail of oil stretching away into the distance. Luckily I didn't quite run the car out of oil...
Pulled out the cell phone and called Firestone. Long story short: The kid ended up redoing the oil change on the side of Missouri 291, with the Dodge up on a jack and traffic whizzing past at 45 mph. We then followed the trail of oil back to the shop where the manager and several employees, including the kid in question, spent thirty minutes going over the bottom of the motor, the transmission and the Dodge's floorpan with degreaser and paper toweling. For good measure, I then ran the Intrepid through the car wash. Twice.
And it still smoked for three days, before the last of that oil finally burned off.
Yes, the incident was documented by the service manager. No, the Intrepid's engine wasn't, amazingly, damaged. (Probably because I pulled over and shut it down the instant the oil pressure light started flickering.)
And I never saw that particular employee there again. :lol: