It is not just this day and time guys. I worked in several shops in the 80's and 90's and I saw a lot of Rugers with sights on sideways, cylinders with oversized chambers that would split brand new factory ammo.
Funny story about a M-F Ruger. I had this AH that bugged me practically every day for weeks on what 357 revolver to buy. I bet he fondled everything in the case 100 times and practically wore out my catalogs. Then, all of a sudden I didn't see him any more. After about a three week absence he showed back up toting a NIB GP-100. He told me "I bought this gun and it has problems. It wont shoot in the same place twice and there seems to be some movement in the barrel (which he demonstrated)". So I took the GP, opened the cylinder and was able to screw the barrel out of the frame with no resistance at all. I told him "You have a GP-100 with the rare Dan Wesson option". I told him it was obvious he didn't buy it from me because I inspected all guns that came for any issues. He admitted he had bought it at Bass Pro because they were $15.00 cheaper. Now keep in mind he had to drive about 50 miles round trip to save that $15.00.
Any way, he asked me what he should do. I told him to take it back to BP for an exchange or refund. He said they wouldn't do that. I told him his next option is to send it back to Ruger. I told him BP should do that for free for him. He said "nope, they want to charge me $25.00 to do that (remember the $15.00?)". I told him if he had bought it from me I would have done it for free, but since he had bought it from a competitor I would also charge $25.00. He paid me the $25.00 to avoid another long round trip.