RUGER SERVICE.

[chuck]

Has got to be the best service of any co. in the usa, most co. in America don't have a clue what SERVICE means.
I SCREWED UP my 1 by putting a HICKS ACUCISER in the forearm and when I shot the rifle I broke out the screw that holds the forearm on, Called MR RUGER and was told to ship it to them they got it late one day and shipped it back to me the next day, haven't got it yet but am sure it will be right, in past several years I have returned 4 rugers to them ONE was their fault the other 3 I don't want to talk about it, I have a lot of rugers and like them.

 

[Cooperhawk]

Yeah me too. I have received great service from them over the years.

 

[m657]

The few times I've had to use it, the Ruger Service Dept has been SPECTACULAR!!!!

 

[Paul B]

Only had to use it once. I bought a used Ruger #1A in 7x57. Didn't shoot for spit. I couldn't even get close to the lands with the longest bullets I could find. I took it to my gunsmith for a chamber cast and discovered the throat was over 2" long. Sent the gun back to Ruger with a copy of what my gunsmith found. It took 7 months to get my gun back but it not only had a new barrel but the gun had been reblued and the stock totally refinished. My only gripe was it took so long to get my gun back. Considering the results, it was worth the wait.
Paul B.

 

[DGW1949]

It would be hard to describe how nice dealing with Ruger's Costomer Service people is to someone who hasn't had to use them. About the best I can do is say that they almost make me look forward to my next gun problem.

DGW

 

[chuck]

Now days with Remington and Winchester and Marlin all making JUNK thank god for Mr Ruger. I bought a new Savage a Weather warrior with Acc trigger and acc stock, I'm not happy with the Accuracy getting one and a half inch groups at 100 yards off the bench, I was expecting better. I bet if I called Remington, Winchester or Savage with a problem that would be a waist of Oxygen and phone bill.

 

[AlanJ65]

Just got off the phone with them myself. I have a problem with the port cover on my SR556E not releasing properly when I close it. Called them up and they are shipping me out a new one no charge. Very polite rep on the other end.