Jiffy Rip

[graygun]

Don't go here. If you can't or won't change your own oil etc.,you may want to look at this and/or not go to one of their shops. Just 2 or 3 minutes of this clip is enough to get the gist of it. https://www.youtube.com/watch?v=GIfidE7zpxU

 

[powder smoke]

Not all that surprising. I do my own or take it to Pete,
A guy who runs a garage at his home. Very honest a
real good guy. ps

 

[Rick Courtright]

Hi,

I have one vehicle that was "maintained" religiously by the former owner at a Jiffy Lube--perhaps "Taken to JL on a regular basis" would be a more accurate description. Took me close to a year to find all the stuff they'd either not done, or screwed up. Since they didn't do the "work" for me, they owed me nothing, but it was aggravating, if not costly, to undo what they'd done previously.

I'm sure most States probably have an automotive consumer protection agency. In CA, ours is called B.A.R. (Bureau of Automotive Repair.) If you have a complaint with a shop, and it's not being resolved, just the suggestion you'll be calling B.A.R. about the issue will usually perk people's ears up. I've no personal experience with the agency, but several people I've known in the auto repair business say getting B.A.R. involved can be about as pleasant as having a root canal in the morning followed by an IRS audit in the afternoon!

Sounds like a lot of Jiffy Lube customers could, and should, make that call... On top of that, here in the land of perpetual litigation, I'm sure there are a number of lawyers out there just rubbing their hands together in glee at the thought of a big class action suit!

Rick C

 

[FastEd]

Several years ago they caught the Goodyear stores.
The ones that started all this crap were gas stations on the new I-75 corridor from Kentucky, Tennessee, and Georgia back in the 60s. They skinned all the tourists driving to and from Florida. They destroyed the good reputations of all service stations and garages during that time.

Even today there are thousands of stores that prey on naïve, trusting customers.
Women are usually prime targets. When you have your car serviced ask questions. At least let them know you're not as dumb as you look.

 

[Jim Puke]

Hey look, these guys are just trying to make a living...give'em a break.

 

[Rick Courtright]

Hey look, these guys are just trying to make a living...give'em a break.

Hi,

Ya gonna be as forgiving when 100 miles out into the middle of nowhere that oil drain plug some "technician" stripped when he cranked it into the pan with his air gun falls out and leaves you stranded for sure, likely with a huge engine repair bill to insult to injury? Hmmm...

Rick C

 

[Jim Puke]

Hey look, these guys are just trying to make a living...give'em a break.

Hi,

Ya gonna be as forgiving when 100 miles out into the middle of nowhere that oil drain plug some "technician" stripped when he cranked it into the pan with his air gun falls out and leaves you stranded for sure, likely with a huge engine repair bill to insult to injury? Hmmm...

Rick C

Rick, I ain't gonna be forgiving on anything...this is pure thievery as it is shown on the news cast, I hate a rogue...in whatever form they present themselves.

 

[Ruger Packer]

When I lived in Wisconsin, I regularly took my vehicle to a JL in Janesville.

One day after an oil change, I drove home parked the car in the garage and forgot about it till the next morning to go to work, backed out of the garage and noticed the hugh oily puddle on my garage floor. Scooted under my vehicle and took a closer look and they had put the drain plug back in but did not tighten it.

Needless to say, I was pi$$ed off.... both at them for not checking and at myself for the same reason. I gave 'em a hard time about it till they refunded my money (I had to buy oil to put in it!) and then I never went back.

I could change my own oil, but not really something I want to do (I'm the kinda guy that would rather be doing something else than messing with cars). Since then I have avoided the "quick change" places and take mine to a local mechanic whom I trust completely. He's just a couple bucks more than the quick change places and always tops off the fluids when needed and vacuums the front floor boards. He also checks the belts and lets me know when one will soon be in need of replacement.

 

[Colonialgirl]

This falls into line with the yearly "safety inspections" some states demand. AAA had an auto that they MARKED various components on and in some cases installed ones they KNEW to be faulty.They then took them to various repair/inspection shops. They said that NO SHOP caught all the supposed short comings, sometimes they NEVER changed the ones they found, BUT it always cost at least $100 for the repair.
Of course too, they found that the statistics proved that yearly inspections made zero difference in accidents caused by faulty car parts between inspecting states and those that required no inspections.

 

[Cholo]

Sears Auto Centers got busted big time for the same type of fraud 20-25 +/- years ago.

 

[RugerHound]

This makes me sick... How many people have been ripped off for how much money? I wouldn't do business with that outfit if they GAVE the service away. Having spent nearly my entire working life in customer service doing motorcycle, auto, truck, bus & gas turbine repair, I've never in my life EVER logged work that I didn't do. Not ever. And this outfit has been busted how many times?

Ugh...

 

[737tdi]

I hate thieves and that is all these guys are. I change the oil in my cars but I take the 1 ton to Ford and let them dispose of 15qts of oil. Plus it maintains a good record of proper oil and fuel filter changes on a $10,000+ engine. I know due to the Magnusson-Moss act I don't have to have them do it but with the number of fuel pump problems they originally had with the 6.4L it is not a chance I wished to take.

Karl

 

[graygun]

That video showed the JL problem was not just local...district mgr was a chronic liar...and "retraining" included ways to spot reporters.

Also,numbers of bad (brand new) parts are epidemic these days...ask any mechanic if you haven't discovered this for yourself.

 

[bobski]

a guy left my oil filler cap off and i found out 100 miles later when my oil light came on in the middle of nowhere. car was so hot my water boiled off.

 

[Selena]

My Gramps always took his S-10 pickup to a guy in Remington for oil changes even though Wally World was closer & cheaper. His theory was that since the guy heated his shop with waste oil he had more of an incentive to not only do the work but to want repeat business.

 

[twobit]

No one touches my vehicles but me.

 

[Bull Barrel]

Myson worked at a JL. He had to go to peoples house and replace an oil drain plug/oil filter or put in oil because the pit tech failed to do it.
He also said he could tell which cars were JL regulars by merely removing the filler cap and looking inside. They were all gummed up.