First problem with a ruger

[POPPYB1]

I bought a new ruger sr9c yesterday and when I got home I took it apart to clean it and when I went to put it back together the take down pin would not go back in.I slid the slide back off and the pin still would not go through the frame.Then i noticed a piece of rubber sticking out between the camblock and frame.I looked at the parts breakdown and its a o-ring where the pin goes through between the frame and camblock to hold the cam block.When they installed the camblock it got torn and has the camblock in a bind.The thing that kills me is it came apart fine.I contacted ruger and Im sending it back to them.I know its not a problem with the gun,just a mistake when assembled.Im just bummed,Its the best feeling pistol Ive ever had.The trigger is also the best Ive ever had from a new ruger.I look forward getting it back so i can shoot it.Wish my lcp trigger was as good.Sorry for long post.

 

[Mike J]

Welcome to the forum Poppy. When you get it back let us know how it shoots.

 

[POPPYB1]

Sure will.Thanks

 

[Scott]

I had a similar "fluke" type problem when I bought my SR9 over a year ago - "striker cup" broke after a couple of mags through it. Other than the technician claiming that I must have broken it myself, the service/turnaround/etc. was excellent, and it's been a great gun since. I hate to hear these stories, and I think assembly at Ruger must not be what it once was. They should treat you right. And welcome to the Forum!

 

[POPPYB1]

Myself Ive had nothing but good luck with rugers.I think anything you buy now is quantity over quality. turn around is 3 to 8 weeks he said.It gives me time to look for the right holster.Glad to hear they got you back going and no further problems.Thanks also for the welcome.

 

[Rabon]

I bought a new ruger sr9c yesterday and when I got home I took it apart to clean it and when I went to put it back together the take down pin would not go back in.I slid the slide back off and the pin still would not go through the frame.Then i noticed a piece of rubber sticking out between the camblock and frame.I looked at the parts breakdown and its a o-ring where the pin goes through between the frame and camblock to hold the cam block.When they installed the camblock it got torn and has the camblock in a bind.The thing that kills me is it came apart fine.I contacted ruger and Im sending it back to them.I know its not a problem with the gun,just a mistake when assembled.Im just bummed,Its the best feeling pistol Ive ever had.The trigger is also the best Ive ever had from a new ruger.I look forward getting it back so i can shoot it.Wish my lcp trigger was as good.Sorry for long post.

Ruger didn't offer to send new o rings, rather than send the gun in ?

 

[tcanthonyii]

I would have taken it back to the place I got it from and had them replace it. Lots of gun shops will do that for you. They will send you the parts too.

3-8 weeks? Springfield has been known to take a couple of days...

 

[POPPYB1]

3 or 4 days would've been great.The dealer didn't have another.Ruger sent me a next day air shipping label.With no more than is wrong it should not take long.

 

[jhearne]

Welcome to RF.com, but 3-8 weeks? I'd have them ship you an O-Ring and install it yourself (they'd send it free likely), would take you 5 minutes max....seriously. Chances are it just got torn in assembly and it's the only thing wrong. Putting your gun in the line to be repaired for a simple O-Ring that takes 5 minutes (probably 2 for them or me to do) doesn't make sense to me.

I take it though that you already sent the gun out? If so, that sucks, and I'm sorry I missed this thread over the weekend...could've maybe saved you some trouble.

Josh

 

[POPPYB1]

Yes I could have fixed it myself but I didnt want to void any warranty by taking it apart and them saying I did it and if there are other problems.Thanks

 

[jhearne]

Yes I could have fixed it myself but I didnt want to void any warranty by taking it apart and them saying I did it and if there are other problems.Thanks

You wouldn't void any warranty....technically, there is no warranty to void. Ruger just takes great care of its customers. I doubt they'd work on my gun, but I've had it apart countless times.

Josh