email confirmation for an order

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Nov 5, 2007
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City & State/Province
Dallas, TX
I've been slowly trying to buy the pieces for an AR rifle. Just today I ordered the trigger. I have a 10/22 with a 2 stage Kidd trigger, and I do really enjoy two stage triggers. Plus, I've always wanted a Timney Trigger. So, I ordered one of their two stage triggers. 2lbs first stage and 2lbs second stage.

Anway, this is the email confirmation they send out. Best email confirmation ever!
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It was a quiet little day at the Timney shop. The machines were gently building the World’s Finest Triggers and our folks in Assembly and Testing were cruising right along filling orders.

Did you know that each trigger is hand assembled, tested, and calibrated for the specific rifle model it is intended for before it’s delivered to the customer’s door? Well if you didn’t know, here’s where you, Kevin come into the story.

All of a sudden, Megan came running into the assembly and testing room shouting and waving a sales order.
“I can’t believe this,” Megan shouted. “We got an order from Kevin!”

Sven looked up from his work station to see what the joyful shouting was all about. Megan slapped down the sales order right between Sven and Herlov and stepped back grinning from ear to ear with her hands on her hips. Sven read the name out loud for everyone to hear - Kevin and started a grin that turned into loud laughter, “How about that! We did it! We have an order from Kevin.”

The place went nuts! Herlov cranked the classic country music up so loud that everyone had no choice but to dance and since along in celebration of your order.

The entire Timney family is thrilled you’re a customer! Thank you so much for your support and for giving us a reason to design and build the best triggers on the planet right here in America.

As soon as the celebration ends, we’ll send you tracking information so you can track your package. If you have any questions or concerns, please reach out to us at [email protected].
 
turd said:
That's pretty cool! I wish more online sales organizations would do something like that. Makes you feel like a real person. :D

Yes, you got that right. Zappos does similar stuff. If you call them, before someone answers the phone, you can listen to jokes. My daughter and I call all the time just to listen to the “joke of the day.”
 
Dear Kevin,
Your new Timney trigger has been carefully packed by Holly, she's
a very sweet intern working in our shipping department. She took
extra special care wrapping and packing your new custom tuned
trigger. All the employees waved goodbye to it before it was placed
in it's shipping carton.
Now if those evil #$%^&% in the brown suits don't find a way to
%$^& it all up before you get it you'll be lucky!
I hate those rotten @#$%$# and Sven swears he's going to kill
the next one that comes in our shop.
We would have sent a tracking number but the Brown @#$%$#@
screw that up to.
If you every actually receive your trigger in working condition
we know you'll love it.
Thanks again
Rolf
 
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