Brand New Wiley Clapp SP101 357 2.25" cylinder not reamed deep enough right out of the box. 357 rounds won't seat fully and rim casings rub on recoil shield.
I took this brand new gun to the range. Tried two separate manufacturers' ammo. Both would not load properly. The headspace was too tight. The rim of the cartridge binds on the recoil shield. I can force the cylinder closed , but after firing, the rounds won't eject with the ejector. Thought about taking Emory cloth to the recoil shield, but dagnabbit , this is a new gun and I shouldn't have to do this. It's Friday night, so I'll have to call Ruger Customer service Monday morning to get an RMA and send it in. Wondering how long it will take to turn this around. Hope the gun comes back fixed, I dread getting it back and finding it still jacked. My first Ruger revolver. Should have stuck with S&W.
So disappointed.
Thoughts?
I took this brand new gun to the range. Tried two separate manufacturers' ammo. Both would not load properly. The headspace was too tight. The rim of the cartridge binds on the recoil shield. I can force the cylinder closed , but after firing, the rounds won't eject with the ejector. Thought about taking Emory cloth to the recoil shield, but dagnabbit , this is a new gun and I shouldn't have to do this. It's Friday night, so I'll have to call Ruger Customer service Monday morning to get an RMA and send it in. Wondering how long it will take to turn this around. Hope the gun comes back fixed, I dread getting it back and finding it still jacked. My first Ruger revolver. Should have stuck with S&W.
So disappointed.
Thoughts?