I did the "free upgrade" yesterday/last night. Now I can't find my scanner/printer control. Daughter was assisting by text messaging another co-worker which added several levels of frustration and wasted time. It appears I lost some pictures or just can't find them and until further assistance cannot scan and print or attach forms to email. I'll have to figure this out soon as it's important to have this for work. All the other contact/connection stuff was retained or at least the stuff I've checked is still there.