DGW1949 said:
Never mind 'em venturing off to find new markets to compete in.
First they need to get serious about developing some sort of QC, and quit using the cheapest parts that can be found (and/or designed) to build the stuff they're already selling us.
Yeah...I realy did say that.
Hi,
A lot of people have said that!
Most everybody here knows how I feel about their "QC" and how it's taken Ruger off the table as to any future purchase of a new gun for me. However, there's a hidden optimist in there which still carries the words of my old gunsmith boss in the back of my head:
"Ruger's designed a lot of good guns. They just haven't made one of 'em yet." That was one of his less negative comments about Ruger's missing QC. And it was back in 1980 when I first went to work for him. 35 years later, what do we hear over and over? "Ruger's got great customer service!" And how did anyone find that out? They had to send a gun back to be fixed, and way too often, it was a brand new one. While that's a sad commentary on a company, it may perhaps be even sadder commentary about its customers that they don't DEMAND better.
Mr. Fifer COULD change my mind in a single meeting, assuming there would be constant followup to ensure the message is followed. And that message would be "Starting today, we will not send a gun out of the factory that hasn't been thoroughly inspected, completely test fired, and it will not be back here in a week, month or even a year of when it was sold!" He should add a test target as some other mfrs do while he's at it...
Now, there are those who will argue "That's gonna cost some money." Yes, it most certainly will. Let's say there's an extra $20 in labor costs and maybe an average of $5 worth of ammo involved per gun. $25 total. How many of us wouldn't pay that, maybe even up to double that to give 'em a good profit margin, to know our hard earned money was buying a good product worth what it costs? Nobody's perfect, but others manage to "compete" in Ruger's price range AND do a much better job of sending out a good product at the same time.
Can it happen? That optimist in me says "Sure!" But that's not the important question. The realist asks:
"WILL it?"
Rick C