contender
Ruger Guru
Ok, lets look at this from a business perspective.
Ruger sells to distributors, not dealers or gun shops.
Each location has different people doing similar jobs. A FFL is required to do business, and a copy needs to be in all facilities to verify you are who you say you are.
A simple addition of a fax, email attachment, etc can get the proper amount charged to a business account.
Jane in NH doesn't talk to Joe in NC, or to Suzy in AZ because they are working on a lot of other stuff too.
A POLITE, non screaming phone call can clear a lot up on this one issue.
As to the QC on the 3 guns & their sights.
Yes, there are occasional issues. Again, a polite call to your distributor to let them know of an issue, (Remember, Davidson's has a guarantee, and all others will stand behind them as well.)
Or, a polite call to Ruger will get you proper replacement parts or they will send you a pre-paid shipper to return the 3 guns & they will fix them.
Emails are among the slowest way to get a response sometimes.
Now, you are pretty upset about the QC in general. Ok, lets look at this from a business angle.
Ruger built a new plant in NC. They had to hire at least a few hundred more employees. They had to screen them for background checks, drug use etc. NOT an easy process. THEN they had to train a lot of them. I'm SURE a few of them may not be the best at their job,,,, yet. And anybody on an assembly line can get so used to looking at the same thing over & over to where they miss a minor problem.
But, if you look in the mirror, look back at how perfect you were when you started a new job. I'm sure NOBODY here can claim they did a perfect job, every day, every time, all the time. We ALL have a bad day, or other things that can cause a minor issue in how we perform.
Next,,, Some of the small parts are farmed out to sub-contractors. And that can add to the QC issues.
Now lets throw in a whole bunch of stockholders who expect a quarterly profit. The bean counters are always looking at ways to reduce costs so they can turn a profit, AND put out a good product. Are they perfect? Nope! It happens in every business and in every manufacturing plant out there.
Now lets look at the numbers.
Ruger has set a goal of 2 million firearms in one year. That's a HUGE undertaking. In that number of guns,,, I'm SURE a small percentage is going to be bad. It's the laws of manufacturing. If only 1% is bad,,, that's 20,000 bad.
You've stated you have seen a lot of bad guns,,, but only list 3.
I've bought many, many (Over 200 at least,) Rugers over the years, and I've had an occasional issue.
I'm the guy who had the infamous barrel separation of the Redhawk. At least I was told I was the first one. It took them a long while to figure out why that happened.
I got an early P-85, that THEY decided needed the MKII safety, (military contract issue.)
I got an early SR9 that had barrel peening,,, yet NEVER failed to fire.
I have a Vaquero that shot very low & left.
So, in about 35-40 years,,, I've had a few issues,,, but ALL were handled in a very professional manner when I was polite when I called.
Now, let's see,,,, I do not think there is ANY firearms company that has not had it's lemons, it's QC issues, or in general ever been perfect all the time.
I say this;
Call Ruger,,, talk to them. Be polite. Express your concerns.
Screaming on a gun forum (by using red & caps you are considered to be screaming,) is not the PROFESSIONAL way to do business.
BTW; I've owned my own businesses for about 30 years now, & was raised in a family with small businesses. I speak from a lot of experience.
Ruger sells to distributors, not dealers or gun shops.
Each location has different people doing similar jobs. A FFL is required to do business, and a copy needs to be in all facilities to verify you are who you say you are.
A simple addition of a fax, email attachment, etc can get the proper amount charged to a business account.
Jane in NH doesn't talk to Joe in NC, or to Suzy in AZ because they are working on a lot of other stuff too.
A POLITE, non screaming phone call can clear a lot up on this one issue.
As to the QC on the 3 guns & their sights.
Yes, there are occasional issues. Again, a polite call to your distributor to let them know of an issue, (Remember, Davidson's has a guarantee, and all others will stand behind them as well.)
Or, a polite call to Ruger will get you proper replacement parts or they will send you a pre-paid shipper to return the 3 guns & they will fix them.
Emails are among the slowest way to get a response sometimes.
Now, you are pretty upset about the QC in general. Ok, lets look at this from a business angle.
Ruger built a new plant in NC. They had to hire at least a few hundred more employees. They had to screen them for background checks, drug use etc. NOT an easy process. THEN they had to train a lot of them. I'm SURE a few of them may not be the best at their job,,,, yet. And anybody on an assembly line can get so used to looking at the same thing over & over to where they miss a minor problem.
But, if you look in the mirror, look back at how perfect you were when you started a new job. I'm sure NOBODY here can claim they did a perfect job, every day, every time, all the time. We ALL have a bad day, or other things that can cause a minor issue in how we perform.
Next,,, Some of the small parts are farmed out to sub-contractors. And that can add to the QC issues.
Now lets throw in a whole bunch of stockholders who expect a quarterly profit. The bean counters are always looking at ways to reduce costs so they can turn a profit, AND put out a good product. Are they perfect? Nope! It happens in every business and in every manufacturing plant out there.
Now lets look at the numbers.
Ruger has set a goal of 2 million firearms in one year. That's a HUGE undertaking. In that number of guns,,, I'm SURE a small percentage is going to be bad. It's the laws of manufacturing. If only 1% is bad,,, that's 20,000 bad.
You've stated you have seen a lot of bad guns,,, but only list 3.
I've bought many, many (Over 200 at least,) Rugers over the years, and I've had an occasional issue.
I'm the guy who had the infamous barrel separation of the Redhawk. At least I was told I was the first one. It took them a long while to figure out why that happened.
I got an early P-85, that THEY decided needed the MKII safety, (military contract issue.)
I got an early SR9 that had barrel peening,,, yet NEVER failed to fire.
I have a Vaquero that shot very low & left.
So, in about 35-40 years,,, I've had a few issues,,, but ALL were handled in a very professional manner when I was polite when I called.
Now, let's see,,,, I do not think there is ANY firearms company that has not had it's lemons, it's QC issues, or in general ever been perfect all the time.
I say this;
Call Ruger,,, talk to them. Be polite. Express your concerns.
Screaming on a gun forum (by using red & caps you are considered to be screaming,) is not the PROFESSIONAL way to do business.
BTW; I've owned my own businesses for about 30 years now, & was raised in a family with small businesses. I speak from a lot of experience.
