sailmotion
Bearcat
- Joined
- Jul 30, 2013
- Messages
- 1
Before anyone dismisses this post as merely a disgruntled customer trying to bad-mouth Ruger - be advised, I am not. I love Ruger's product. I have a 10/22, SR9c, LCP and SR1911. I had an SP101 and will be getting shortly a GP100. However, anyone considering purchasing a "distributor exclusive" should be aware how warranty issues will be treated. As a little background: I purchased a "distributor exclusive" SR1911. It was marketed as a "limited edition", 1 of 300. I was not wild about the manner in which all guns were engraved "1 of 300". They were NOT consecutively numbered. Indeed, when my FFL received my gun he immediately called me to declare, "Holy s**t, you have the first gun in a series." I had to burst his bubble and tell him all 300 were similarly marked. I digress. Within a few months and less than a 1000 rounds into using the gun, one of the unique grips cracked in three (3) pieces. In addition to the engraving, I believe the grips are what gives the gun character. To make a long story short, when I contacted Ruger to get replacement grips, here is the reply I received:
This SR1911 left our factory looking like every other SR1911 model # 06700. We the manufacture send firearm to what are called distributors. Once we give them ownership of the firearm they can do whatever they would like to do it at their own will. What they like to do sometimes is make what are Distributor Exclusive firearms. They will take one of our firearms and make modifications to it to make it more one of a kind than others. This happens to be one of those firearm. What I am trying to get at is we don't carry these parts or have replacement parts for them. You will have to get ahold of the dealer you bought the firearm from and see what Distributor he got that SR1911 from. I wish I could give more information, but all our records show that it left out factory as a standard SR1911. Please let me know if there is anything else I can answer.
Thank You,
Joshua Dillenbeck
Joshua Dillenbeck
928-541-8892, Ext: 88800
Customer Service Rep - Prescott
Sturm Ruger & Company, Inc.
200 Ruger Road
Prescott, AZ 86301
You have been cautioned!
This SR1911 left our factory looking like every other SR1911 model # 06700. We the manufacture send firearm to what are called distributors. Once we give them ownership of the firearm they can do whatever they would like to do it at their own will. What they like to do sometimes is make what are Distributor Exclusive firearms. They will take one of our firearms and make modifications to it to make it more one of a kind than others. This happens to be one of those firearm. What I am trying to get at is we don't carry these parts or have replacement parts for them. You will have to get ahold of the dealer you bought the firearm from and see what Distributor he got that SR1911 from. I wish I could give more information, but all our records show that it left out factory as a standard SR1911. Please let me know if there is anything else I can answer.
Thank You,
Joshua Dillenbeck
Joshua Dillenbeck
928-541-8892, Ext: 88800
Customer Service Rep - Prescott
Sturm Ruger & Company, Inc.
200 Ruger Road
Prescott, AZ 86301
You have been cautioned!