NIKON scope warranty?

[Mobuck]

Has anyone had personal experience with the "NO FAULT" Nikon warranty?
I have Nikon ProStaff 3-9x40 in front of me that has a complete failure of the top turret. My guess is the guy who borrowed the rifle didn't know that the caps had to be removed to make zero adjustments and he screwed the top cap down to the point of stripping the adjustment turret out of the housing.
PS: Don't loan out anything you can't afford to lose.

 

[arfmel]

Wow.

In my view the guy who borrowed it and destroyed it owes you a replacement.

I’m guessing you don’t want to pursue that angle, though. I think it would be worth sending to Nikon. Maybe they’d help you, and it seems like you’d only be out a few bucks for shipping, to find out.

Here’s a link to a copy of their warranty. It appears they’ve left plenty of loopholes for themselves. I know I don’t habitually save the purchase receipts for scopes I have owned for several years.

https://www.nikonsportoptics.com/en_US/SRO/Images/CPCAssets/shopping-help/pdf/Riflescope-Binocular-Fieldscope-Spotting-Scope_No_Electronic-warranty-sample.pdf

 

[gramps]

Call NKON. I too have one, and they are fine scopes. Let us know how it turns out.
gramps

 

[GunnyGene]

Wow.

In my view the guy who borrowed it and destroyed it owes you a replacement.

I’m guessing you don’t want to pursue that angle, though. I think it would be worth sending to Nikon. Maybe they’d help you, and it seems like you’d only be out a few bucks for shipping, to find out.

Here’s a link to a copy of their warranty. It appears they’ve left plenty of loopholes for themselves. I know I don’t habitually save the purchase receipts for scopes I have owned for several years.

https://www.nikonsportoptics.com/en_US/SRO/Images/CPCAssets/shopping-help/pdf/Riflescope-Binocular-Fieldscope-Spotting-Scope_No_Electronic-warranty-sample.pdf

Pretty standard warranty for lots of things. I doubt Nikon will fix it for free. Is it your scope, or are you trying to fix it for somebody else?

 

[Bull Barrel]

Nikon's website lists all the Nikon authorized repair facilities around the country.
Nikon itself has only two repair facilities.
Based on experience-and this is over several years and hundreds of items Nikon itself is slower than the outside shops. They seem to be busy refurbishing returned units for resale.
Good luck getting it fixed.

 

[powder smoke]

As far as I know Nikon has a 100% No Fault Warranty. The one exception is electronics.

 

[Busterswoodshop]

Nikon has an excellent warranty and it does not matter whether you are the original owner or not.
I have sent a couple scopes to Nikon to have fixed.
They were both fixed and sent back free of charge.
When I got them back they were in as good as new condition.
I am not sure what they will say about your particular problem , but it would be worth a phone call.

 

[gunman42782]

Have only had to send one Nikon back, cost me for shipping, nothing else. They sent me a brand new scope.

 

[Bull Barrel]

I just read their warranty and it specifically stated for the original owner.

 

[BlkHawk73]

Just me but a warranty should be for something the manufacturer is at fault for and not something the customer or anyone else messed up. I'd be presenting this to whomever borrowed the rifle and messed the scope up. If nothing there, you chalk it up as a learning experience - know who you're lending it to.

 

[Busterswoodshop]

I just read their warranty and it specifically stated for the original owner.

I bought a Mini 14 with a Nikon scope on it.
The scope wouldn't track.
I called Nikon and told them that I got it used and if they could fix it.
They said "send it in".
They fixed it for free and sent it back to me.
I did have to pay shipping to send it in.

 

[Mobuck]

I got a response to my email request. They said "Don't worry, just ship it in and we'll fix it".

 

[Busterswoodshop]

Nikon is not the only one with excellent warranties and service.
I have also had excellent service from Leupold and Burris.

 

[Bull Barrel]

I just read their warranty and it specifically stated for the original owner.

I bought a Mini 14 with a Nikon scope on it.
The scope wouldn't track.
I called Nikon and told them that I got it used and if they could fix it.
They said "send it in".
They fixed it for free and sent it back to me.
I did have to pay shipping to send it in.

Great they did that. How long ago was that?
Mobuck, let us know how it goes!

 

[Busterswoodshop]

I just read their warranty and it specifically stated for the original owner.

I bought a Mini 14 with a Nikon scope on it.
The scope wouldn't track.
I called Nikon and told them that I got it used and if they could fix it.
They said "send it in".
They fixed it for free and sent it back to me.
I did have to pay shipping to send it in.

Great they did that. How long ago was that?
Mobuck, let us know how it goes!

About a year ago.

 

[Mobuck]

It's boxed for mailing and I hope I can get that done today.
I have several of the mid-grade(ProStaff/Buckmasters) NIKON scopes plus 2 NIKON digital cameras that I use for work and so far, have been satisfied with the performance. This is my first experience with their warranty/customer service so we'll see how it goes.