LOL …. He joined 5 months ago to Rosie O'Donnell about his Ruger, had an objection or no comment to every solution offered, got it off his chest and bailed out.
New Member vent
- Thread starter Mogman
- Start date
I direct phone to Ruger would have taken less effort and maybe less time then posting the problems. BTW, what's the warranty card say that was in the box.?
Star43
Hunter
Again, Welcome to the Forum everyone !! 
LDB
Blackhawk
For anyone still reading, in Texas you DO NOT have to go through an FFL to send a firearm back to the manufacturer for repair. You package it and send it direct. You DO NOT have to receive it back through an FFL and another 4473. They send it back to the address you sent it from. I have done it with Henry. Too bad the OP didn't want to participate but only to rant. Doesn't help one's case to do it this way.
GasGuzzler
Hawkeye
HooPharted
Bearcat
i would take it apart , clean , lube and shooit it , even if its hanging up , firstly , it not unheard of for a machine filing getting missed and causing havoc , so a cleaning , inspection , and lubing would rule that out , second , shoot it , sometimes they need to break in , parts settling in , parts getting use to working with one another
Star43
Hunter
Just my way of saying hi.... And look, it got a response or two....I wonder how it all turned out for that guy ?? At this point it doesn't matter....one thing for sure is if someone has a question or needs help, heck even a rant....the Forum comes through, which is very good...
And look, it got a response or two....I wonder how it all turned out for that guy ?? At this point it doesn't matter....one thing for sure is if someone has a question or needs help, heck even a rant....the Forum comes through, which is very good...Yep, rants are ok with me. Most I don't read the whole post, but I did on this 1. I understand his frustration; I would have handled the problem far differently. I would have phoned the company and talked with someone of authority before believing a sales rep. Also checked with state gun laws about shipping if that was what I was told. Reading forums guns and others, it amazes me the lack of common sense to deal or fix problems with many people nowadays.Just my way of saying hi....
You’ll find that some ( many? ) aren’t looking for a solution but rather validation and sympathy for their butt-hurtedness.
But it will require an Adult signature
protoolman
Service-Sixer
If your relationship with Ruger is over, you might want to consider not joining Ruger enthusiast forums. Just saying.... You might get a better reaction griping on Smith and Wesson forums. But you do you!
HooPharted
Bearcat
i love ruger , probably if i had to put a number on it own somewhere north of 15 of them , but the two newer Rugers i purchased left me sick so i adopted no new Rugers produced post 2000 , i may bend the rule slightly for the right deal on one close to 2000
for me i think when Bill died there was a major shift in the company , i believe to stay competitive price wise the bean counters figured it was cheaper to streamline production by cutting a few QC steps and allowing some issues to make it to the consumer that would have been caught before , because its cheaper to deal with the ones that get by the goalie than to test weapons for flaws that are perfectly fine
i believe they still stand by their products better than most , and buying/collecting the older stuff suits me fine because thats what i am in to anyway , but when the Wrangler dropped i seen one and checked reviews , and watched YT vids , and by all accounts it was a no brainer for a tractor gun , something i could have a reasonable chance at a ground hog or fox , that pistol was the worst firearm i have ever owned and thats saying something
Ruger at first made me feel they were going to make it right , keep in mind ,the Wrangler had not been on the market for very long , the one i had the safest place to be when firing it was about 3 feet in front of the muzzle , ok maybe not that bad but at 15 feet it was digging dirt 16 inches low , left , right , up down every where other than POA , sent it back , they sent me a new wrangler with a target that said 15 yards off rest THIS MATTER IS CLOSED , a 6 inch spread 5 shots , that pistol by 100 shots was declining rapidly and started turning into a wild child , i think i tried 5 types of ammo , web of my hand felt like i raked it with brillo from powder blowback , took it back to the shop i bought and said sell it , ate a $40 loss
the other was a AR , would not feed , sent it back they said gas port obstruction , still a single shot repeater , took it back where i bought it and sold it , ate $100 on that one , no more new ones for me
for me i think when Bill died there was a major shift in the company , i believe to stay competitive price wise the bean counters figured it was cheaper to streamline production by cutting a few QC steps and allowing some issues to make it to the consumer that would have been caught before , because its cheaper to deal with the ones that get by the goalie than to test weapons for flaws that are perfectly fine
i believe they still stand by their products better than most , and buying/collecting the older stuff suits me fine because thats what i am in to anyway , but when the Wrangler dropped i seen one and checked reviews , and watched YT vids , and by all accounts it was a no brainer for a tractor gun , something i could have a reasonable chance at a ground hog or fox , that pistol was the worst firearm i have ever owned and thats saying something
Ruger at first made me feel they were going to make it right , keep in mind ,the Wrangler had not been on the market for very long , the one i had the safest place to be when firing it was about 3 feet in front of the muzzle , ok maybe not that bad but at 15 feet it was digging dirt 16 inches low , left , right , up down every where other than POA , sent it back , they sent me a new wrangler with a target that said 15 yards off rest THIS MATTER IS CLOSED , a 6 inch spread 5 shots , that pistol by 100 shots was declining rapidly and started turning into a wild child , i think i tried 5 types of ammo , web of my hand felt like i raked it with brillo from powder blowback , took it back to the shop i bought and said sell it , ate a $40 loss
the other was a AR , would not feed , sent it back they said gas port obstruction , still a single shot repeater , took it back where i bought it and sold it , ate $100 on that one , no more new ones for me
I gots two words that fit here......They are "Lean manufacturing".....brought to you by the same nice folks that brought you WWII.
DGW
DGW
HooPharted
Bearcat
i think the lack of support they gave me with the Wrangler was they were inundated with people with bad pistols (wranglers) like my own and they were sinking and did not have the time or desire to spend on a $180 pistol , i had no delusions it was a target pistol when purchasing , but that pistol was a legit wild child , the worst i had seen , it was shooting 16 inches low more than high or on plane with POA , so i filed the blade to bring POA up , thats when i seen what was really going on , it was spraying , zero expectation of it landing anywhere close to POA , dinging steel left right , tree branches and leaves high and still occasional dirt
i sighted the bore thinking cerakote fouling at the muzzle , nope ,i gave it well more trigger puls than i should have in hopes it would settle down before finally deemed the pistol "unsafe" , i literally cringe when i see a thread title with Wrangler in it , and never read them anymore , just keep scrolling
Perhaps Ruger participated in diversity hiring of DEI type people, no skills, substandard education, but they check the right ethnic and gender boxes.
That's been an issue for decades, ever since "affirmative action" was initiated.
If I'm an employer, I want the best people, the most skilled and intelligent.
However if the government forces a company to hire unqualified people, that hurts everyone involved. I wish I had an answer.
That's been an issue for decades, ever since "affirmative action" was initiated.
If I'm an employer, I want the best people, the most skilled and intelligent.
However if the government forces a company to hire unqualified people, that hurts everyone involved. I wish I had an answer.
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HooPharted
Bearcat
i think once you start laxing standards or cutting corners it becomes easier and easier to expand that to the point it reaches up and bites you , and it takes a slap in the face to pull you back , after selling the turd i watched and there were a lot of others that were experiencing what i did, i think that was the slap , from all accounts it appears that they got the "Super Wrangler" right , but the damage was already done , i was soured , i would rather purchase a used Single Six for the same money and have a really sweet quality firearm
i purchased a mid '80's Single Six used , great deal on it , something was dragging in the mech , sent it back and they fixed it , when i got it back it was smooth as butter , this is why i still have confidence in Rugers customer support despite their poor handling of my Wrangler experience which essentially was to trade a turd for a turd , a pat on the butt , and whisper in my ear hope it works out for you dont bother calling again
so my biggest take away was dont waste your money on a cheap price tag despite the logo , i just wanted something i did not have to worry about getting beat to hell as a work sidearm around the farm , i replaced it with a Glock 44 , do not need or want a hand cannon to fill the role , and the G44 even loaded is light enough i do not even realize im carrying it
but so far my no post 2000 Ruger policy fits "me" and my needs/wants perfectly
i purchased a mid '80's Single Six used , great deal on it , something was dragging in the mech , sent it back and they fixed it , when i got it back it was smooth as butter , this is why i still have confidence in Rugers customer support despite their poor handling of my Wrangler experience which essentially was to trade a turd for a turd , a pat on the butt , and whisper in my ear hope it works out for you dont bother calling again
so my biggest take away was dont waste your money on a cheap price tag despite the logo , i just wanted something i did not have to worry about getting beat to hell as a work sidearm around the farm , i replaced it with a Glock 44 , do not need or want a hand cannon to fill the role , and the G44 even loaded is light enough i do not even realize im carrying it
but so far my no post 2000 Ruger policy fits "me" and my needs/wants perfectly
GasGuzzler
Hawkeye
Sometimes people think this forum is associated with Ruger and posting a rant will help. Instead it's just fans wondering why the whiner doesn't do A or B instead of C.
HooPharted
Bearcat
i am not entirely sold on that , i think its good to get the bad experiences out into the light as well as the positive , and do not kid yourself , albeit the forum may not officially be part of Ruger the company , i would wager there are quite of few people that work for them monitor this forum and the other Ruger forum ,and you may not even be aware of who , so the bad does get back to them and hopefully they listen and remedy
im in no way condoning rants , and ive been on that side of things before , it is therapeutic and may very well get others with similar experience to come forward , perfect example , i purchased a Rossi RS22M rifle maybe 5 years ago , a semi auto .22 WMR , the charging handle kept snapping off , replace twice so that was 3 charging handles within 300 trigger pulls just from the function of the rifle , no abuse
Rossi has not only ignored the issue and stiff armed me at every instance i reached out , but continue to sell the same defect , i was so disgusted i gave the rifle to a buddy because i was going to wrap it around a tree , he fixed it and i think he said it did not make it through a full mag and returned it back to me , thats four broken charging handles , there are posts everywhere where others are crying for help with this exact issue , if no one complained or ranted that info would not be out there , its so bad guys are saying they are using a screw driver to actuate the bolt
so last week i decided i would fabricate my own charging handle out of steel , so i did just that , the knob itself is a slip on AK47 charging handle knob to bolt to the normal AK spoon handle , i made the rest and worked it to secure the knob as well as fit the knob to clear the stock and receiver to keep it tight
GasGuzzler
Hawkeye
You missed my point and the Rossi of five years ago is not the Rossi of 40 years ago nor the Rossi of today.
HooPharted
Bearcat
i understand perfectly what you were saying
you feel that folks that pay good money for a product in confidence from a brand that is suppose to be of good quality , only to be saddled with a nightmare , then while embroiled in this stressful situation , come to a forum to display their displeasure , are whiners , often have given the manufacturer the chance to make it right and instead are met with a brick wall , or excuses as to how it is not their fault , or what ever reason their unwillingness to make it right , the frustrations grow and are lasting
i explained my Rossi experience , what they "once" were has zero to do with what they did to me and so many others and are STILL doing it , it is so bad they can not even keep the repair part in stock and iuts been going on for probably 8 years by now ,zero effort to fix or make it right
Rugers fix for the Wrangler that would shoot around corners which would be awsome if i was trying to hit something around the corner , but as you may have guessed i was not , their fix was to replace my turd with a new turd and gave me a nifty note dont bother contacting us when this one does the same thing , WHICH IT DID
i personally think people opening up and sharing these experiences serve a purpose ,and again , if you think this forum isnt chaulked full of Ruger employees you are mistaken
HooPharted
Bearcat
by this logic , you can go 30 years without a ticket ,then start racking up DUI's and still are considered a safe driver
GasGuzzler
Hawkeye
No again, that's twice.
My original point was you came here to complain to people that are fans of the brand and can't help at all with the company issues. Doesn't help us or you really unless it made you feel better to complain. I think it's perfectly appropriate to be unhappy with the items they built you bought just not sure why people join a fan page to complain.
My second point regarding Rossi is It's no surprise a gun from around 2020 had issues and they did not help much. But what is important is that Rossi is not a crappy company just gotta know their history. Too bad some people find out the hard way. They've been owned by several entities and the current regime has moved into a new facility since 2020 guns were made and is making good guns again ... like the 1970's and 1980's. I stay away from them from about 1990 or 1995 to about 2020. Just like I stay away from Marlins made 2000 to the present.
I do not expect Ruger to have, give, or sell me parts for my real Marlins even though they make a version now. Rossi won't talk to me about my 1987 R92. Fine with me, it's not broken. When I was a moderator on a Rossi forum, I didn't complain when they wouldn't help me with the history of the rifle or with future parts needs. Pretty sure the local Jeep dealer doesn't stock AMC parts either.
My original point was you came here to complain to people that are fans of the brand and can't help at all with the company issues. Doesn't help us or you really unless it made you feel better to complain. I think it's perfectly appropriate to be unhappy with the items they built you bought just not sure why people join a fan page to complain.
My second point regarding Rossi is It's no surprise a gun from around 2020 had issues and they did not help much. But what is important is that Rossi is not a crappy company just gotta know their history. Too bad some people find out the hard way. They've been owned by several entities and the current regime has moved into a new facility since 2020 guns were made and is making good guns again ... like the 1970's and 1980's. I stay away from them from about 1990 or 1995 to about 2020. Just like I stay away from Marlins made 2000 to the present.
I do not expect Ruger to have, give, or sell me parts for my real Marlins even though they make a version now. Rossi won't talk to me about my 1987 R92. Fine with me, it's not broken. When I was a moderator on a Rossi forum, I didn't complain when they wouldn't help me with the history of the rifle or with future parts needs. Pretty sure the local Jeep dealer doesn't stock AMC parts either.
A couple of years ago I purchased a No. 1 RSI through GunBroker. When I got it the stock fit was...sub par. I contacted Ruger and the said "send it back." I did, completely new stock very well fitted. Everyone can make a mistake. Give them a chance to fix the prblem.
There's a difference between "I came in here to complain about a problem, looking for some positive feedback" and "I came in here to complain about a problem, and complain about the possible solution, and complain about anything that may happen in the future, and complain about everything that happened in the past, and I really don't care what kind of suggestions you give me, you're obviously not understanding that I'm here to complain."
GasGuzzler
Hawkeye
THIS X100
RugerForMe
Blackhawk
Welcome to the forum.
Do you have a scope on your 1022, if so, check the screws on the inside of the receiver. They may need to be shortened a tad, the scope rail screws sometimes protrude through the receiver and cause the bolt to hang up.
Do you have a scope on your 1022, if so, check the screws on the inside of the receiver. They may need to be shortened a tad, the scope rail screws sometimes protrude through the receiver and cause the bolt to hang up.
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GypsmJim
GypsmJim
I have a variety of handguns, but my main interests lie with Ruger and S&W. I belong to several forums.
It seems to me that only the people that have a problem post online. The other 10 million that are happy don't bother to tell anybody about it. There are as many complaints about Smiths as there are about Rugers.
Personally, I have yet to get anything bad from either company. I DID send a pistol back to Ruger once, but it was a recall and they asked me to send it back. They sent the box and label and It came back in only a few days.
I am also a Mossberg shotgun and rifle fan. The last semi auto rimfire I got from them was total crap. It was made in Mexico, thus that's where I had to send it. Their Customer Service Rep could hardly speak English and the 4 times I sent it in, it came back worse every time.
I DO believe that ALL customer service and product quality on a number of consumer goods have degraded in recent years. But as yet I have not needed to complain.
It seems to me that only the people that have a problem post online. The other 10 million that are happy don't bother to tell anybody about it. There are as many complaints about Smiths as there are about Rugers.
Personally, I have yet to get anything bad from either company. I DID send a pistol back to Ruger once, but it was a recall and they asked me to send it back. They sent the box and label and It came back in only a few days.
I am also a Mossberg shotgun and rifle fan. The last semi auto rimfire I got from them was total crap. It was made in Mexico, thus that's where I had to send it. Their Customer Service Rep could hardly speak English and the 4 times I sent it in, it came back worse every time.
I DO believe that ALL customer service and product quality on a number of consumer goods have degraded in recent years. But as yet I have not needed to complain.
jgt
Buckeye
It has been many years since I was there but, the last time I saw Papalote, downtown had two buildings smaller than my garage. Now two people claim it as home on the same post.
I was all set to kid you by saying I went to the mall in Papalote, but it was closed. Now you probably have a mall in Papalote.
I was all set to kid you by saying I went to the mall in Papalote, but it was closed. Now you probably have a mall in Papalote.
Donnieweps
Single-Sixer
- Joined
- Mar 20, 2018
- Messages
- 293
Good on you!
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