Bob Wright
Hawkeye
I got a letter in the mail recently, or a least Nita did, thanking her for opening a PayPal account. Now Nita will learn Mandarin Chinese before she comprehends PayPal. (Her husband likewise.) The referenced account number was a series of "X's" followed by the last four digits of the account number.
So, I tried to log on, but without the correct account number, I was dead in the water. Well, I composed a very impressive (I can be very impressive in business letters.) letter and sent it off to the address given. A few days later a response was received. There was a phone number given, so I called. Nope, had to talk to Nita herself. So Nita got on the phone, which she hates to do, and reiterated all that I had outlined in my letter. The response was that they'd put a hold on the account.
I wrote a very nice letter in response, civil but obviously written with clenched teeth. But I emphasized we wanted the account closed, not just restricted.
The latest letter from PayPal apologizes and verifies that the account is closed.
Sometimes the old fashioned way works best.
Bob Wright
So, I tried to log on, but without the correct account number, I was dead in the water. Well, I composed a very impressive (I can be very impressive in business letters.) letter and sent it off to the address given. A few days later a response was received. There was a phone number given, so I called. Nope, had to talk to Nita herself. So Nita got on the phone, which she hates to do, and reiterated all that I had outlined in my letter. The response was that they'd put a hold on the account.
I wrote a very nice letter in response, civil but obviously written with clenched teeth. But I emphasized we wanted the account closed, not just restricted.
The latest letter from PayPal apologizes and verifies that the account is closed.
Sometimes the old fashioned way works best.
Bob Wright