Loading gate issue

[jwspears]

Have a brand new New Model Blackhawk 41 mag (the Lipsey’s model just like the John Taffin PPP but in 41) that has a loading gate with too much play in it. If I load less than a full cylinder, fire a round, and then try to cock the hammer the spent case hits the loading gate and prevents the cylinder from turning. If I load the cylinder full it doesn’t happen because the other cartridges prevent the loading gate from moving forward under recoil. Has anyone else experienced this? I have 11 other Blackhawks and never seen this before. What is Ruger’s timeline on repairs look like?

 

[G2]

Sounds like your gate spring is slipping off. Might just need to replace it. Ruger will mail you a new spring fee free,,, however you need to have the ability to exchange it. I know not your ability…
If this is one of the 5.5” Stainless Flattops, they were a screwed up, mine went back twice for cylinder situations. I have dealt with 2 miss drilled Ejector Rod Housings, very “catchy” abound a couple of other small problems. They know of the problems, as these went thru the facility around the same time frame as the Taffin fiasco.
Bottom gun in this picture, notice the poor fitting grip frame to cylinder frame, poor fitting grips. It’s looking a whole lot different now but still working on it. Pictures to follow when completed.
Pictured here with my first run (2003) AccuSport Bisley 41magnum. (top gun)

As for Ruger time frame,,, they usually close from Christmas thru the New Year. Best thing to do is call customer service, have your Serial Number ready. Something like this would normally be 7-10 days,,, but the holidays might have that screwed up a bit.

From the Ruger Website:

Ruger Customer Service will be closed December 24-26 and again January 1 in observance of the holiday.
Regular business hours for all Customer Service departments will resume on December 29 and January 2 respectively. We will respond to emails and service repairs as quickly as possible upon reopening. Thank you for your patience and understanding.

Call Center​

Telephone: 336-949-5200 / Fax: 603-863-6165

(Monday through Friday 8:00am - 5:00pm ET)

 

[WAYNO]

I had a similar issue with a loading gate on a new Ruger revolver. It was not a spring issue at all, but an incomplete casting of the gate itself. There was no way to tell without disassembly. And there's no way the revolver should have passed a function/inspection before shipping.
Only me, but I would not give Ruger a free pass on any of this. Return it to them for repair, on their dime.
The more we allow them to get away with this stuff, the more they will get by with the consumer being the final and maybe only QC inspection.

 

[Johnnu2]

What they said...

J.