Once again I am disappointed. This time with Ruger customer service. In the scheme of things probably not a major but it would have been nice if they had been more careful and given a better explanation of what they did.
My biggest problem is that Ruger employes somebody who does not take a pride in his job and treats somebody's property (actually a guy's who just bought a Ruger product and helped Ruger to pay his wages) like it is a piece of junk. I sent a NIB revolver for service and somebody was throwing it around, so it comes back to me as a used gun.
I do have a Glock armorer's mat, sets of armorers screwdrivers, torx driver and my handguns, even 20 years old, do not have a sign of abuse... holster wear, of course, but not a neglect or abuse.
If Ruger returned me the revolver in the original condition, the case would be over. I can understand that machinist made a mistake and chambers tolerances were a little bit off, but damaging of the finish was totally preventable. That shows me a lack of working ethics and it seriously undermines my trust as a customer.