Hi everyone !
I am a new shooter from Canada and bought a month ago a Ruger Mark III Hunter for me and my mom. We have heard only good comment for it and tought it was a high end .22 pistol.
We had a few problem with it, but we are still getting one annoying problem even after sending it back for repair to Ruger.
When we insert the magazine at a slight angle the magazine blocks and I can no longer insert it. We have to jiggle it and then it can be inserted. It's very annoying ...
I have tried with annother Mark III Hunter and I had no problem inserting it at a slight angle. I also tried a brand new magazine in my gun and had the same issue.
Here is a little video to demonstrate the problem : http://www.youtube.com/watch?v=h_jRLChfo5g&feature=youtu.be
Anyway, what do you guys suggest me to do ? Should I send it back again to Ruger? Is it normal ? Should I complain ? What would you do in the same situation ?
I have not a lot of experience with firearm company and their customer service yet so I don't know what I should expect from them...
I am a new shooter from Canada and bought a month ago a Ruger Mark III Hunter for me and my mom. We have heard only good comment for it and tought it was a high end .22 pistol.
We had a few problem with it, but we are still getting one annoying problem even after sending it back for repair to Ruger.
When we insert the magazine at a slight angle the magazine blocks and I can no longer insert it. We have to jiggle it and then it can be inserted. It's very annoying ...
I have tried with annother Mark III Hunter and I had no problem inserting it at a slight angle. I also tried a brand new magazine in my gun and had the same issue.
Here is a little video to demonstrate the problem : http://www.youtube.com/watch?v=h_jRLChfo5g&feature=youtu.be
Anyway, what do you guys suggest me to do ? Should I send it back again to Ruger? Is it normal ? Should I complain ? What would you do in the same situation ?
I have not a lot of experience with firearm company and their customer service yet so I don't know what I should expect from them...