Speaking of Veteran/Military perks, I've been grateful for the 10% military discount at Home Depot and Lowe's for years now.
But recently, I've encountered varying levels of resistance/reluctance/red tape when I present my ID card at Home Depot. Apparently, in order to minimize mis-use by those not entitled (or perhaps expired), they now require military customers to set up an electronic account online via some third party info-broker that enables phone number query or bar code display on the user's smart phone. Some HD employees see my military ID card and still apply the discount, while others (especially one snarky pencil-neck youngster that I dislike a lot) will refuse the discount because I'm "not in the system."
This policy sucks, and I'll tell you why.
After serving Veterans/Military in various professional capacities for 20+ years (AFTER I earned my own 20-year DD-214), I am painfully aware that many former (and present) military members do not have the resources/capability to create electronic accounts. Nor do they always carry smartphones with scannable barcodes to display at the HD checkstand. And in many cases, these are the veterans who could benefit the most from small discounts offered by grateful merchants.