Knuckles
Buckeye
- Joined
- Jan 8, 2007
- Messages
- 1,229
Got my new Redhawk back from Ruger's service dept. this afternoon.
What a great! American Company.
Not only is my rear sight perfect, but I open the gray box and... HOLY CRAPPERS!... a Brand New set of Redhawk Wood Panels w/grip locator.
All I did was thank them for making a great product... told them the problem and asked if I could please have a call-tag... and gave them a "BTW" at the end of my short letter... asking a few questions regarding there wood Redhawk Grips.
Boy! did I feel like a jerk when I had to call them back and ask for the Grip-Screw that they forgot. The lady and I had a good laugh when she says "you can't please anybody any more" ... I'm still red in the face.
I never would have imagined such customer service.
What a great! American Company.
Not only is my rear sight perfect, but I open the gray box and... HOLY CRAPPERS!... a Brand New set of Redhawk Wood Panels w/grip locator.
All I did was thank them for making a great product... told them the problem and asked if I could please have a call-tag... and gave them a "BTW" at the end of my short letter... asking a few questions regarding there wood Redhawk Grips.
Boy! did I feel like a jerk when I had to call them back and ask for the Grip-Screw that they forgot. The lady and I had a good laugh when she says "you can't please anybody any more" ... I'm still red in the face.
I never would have imagined such customer service.