ArmedinAZ
Buckeye
Continue from the "CRACK" thread.
Bottom line for me is if I'm going to buy locally and probably spend a little more to do so I EXPECT some level of service over what I can get if I buy a gun or whatever online, by phone, etc. If I buy a brand new gun and it goes click instead of bang on the first shot or 100th shot I'm going to that LGS for help. Talk of paperwork, low profit, used gun, etc. is respectfully just static. The guy is in the gun business and that is all part of it and if he can't deal with the "occasional" problem and keep a happy customer then he needs to rethink his chosen profession. I feel qualified to state this because I spent almost 20 years with my own small retail business with my name up on the sign. I'm amazed at the low expectations of decent service some people here seem to have. If the LGS won't step up and help you with a problem with a brand new gun he just sold you why would you buy from him and not online or elsewhere? Has the recent run on guns and ammo made all these guys this arrogant??
Please enlighten me!
Bottom line for me is if I'm going to buy locally and probably spend a little more to do so I EXPECT some level of service over what I can get if I buy a gun or whatever online, by phone, etc. If I buy a brand new gun and it goes click instead of bang on the first shot or 100th shot I'm going to that LGS for help. Talk of paperwork, low profit, used gun, etc. is respectfully just static. The guy is in the gun business and that is all part of it and if he can't deal with the "occasional" problem and keep a happy customer then he needs to rethink his chosen profession. I feel qualified to state this because I spent almost 20 years with my own small retail business with my name up on the sign. I'm amazed at the low expectations of decent service some people here seem to have. If the LGS won't step up and help you with a problem with a brand new gun he just sold you why would you buy from him and not online or elsewhere? Has the recent run on guns and ammo made all these guys this arrogant??
Please enlighten me!