Ruger Service Turnaround?

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Gene

Single-Sixer
Joined
Oct 24, 2011
Messages
245
Location
State Of Jefferson
Anyone know about how long Ruger takes for simple repairs? I sent them a revolver for some repairs to the hammer and was just wondering.
 
Did they give you an estimate of time before you sent it in? I think it was 2-3 weeks last time I sent back a new revolver for repair.
 
No they didn't but thanks for your experience with them!

When I called them to ask how I should proceed, the woman on the phone asked what was wrong and what I wanted done. When I did, she put me on hold to ask her supervisor and came back and gave me an RMA.

I sent it in and a week later they sent a polite e-mail saying they had received the gun and would expedite repairs but didn't state a time when that might be.

No big deal as I figured it would take some time but was wondering what the members here experiences were.
 
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