Ruger service came through

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JStacy

Single-Sixer
Joined
May 6, 2016
Messages
493
I bought a new GP100 MC in 10MM and have not been able to shoot it for a while due to health problems. In getting ready for some 10MM load development, cast bullets, I took the grip off as part of new gun cleaning routine. The grip was extremely difficult to get off the gun but I finally got it off and blew out the internals with gun scrubber to remove any packing oil. I then oiled the internals with synthetic gun oil and attempted to get the grip back on. The fit was extraordinarily tight and I could not get it to come up the last 1/2" to seat properly. I installed the grip screw and tightened it down to pull the grip up to flush. . Approximately 1/4" before the grip seated I heard and audible "pop" and after inspecting the grip I found two vertical cracks in the grips. I contacted Ruger CSR and she requested a photo of the cracks so I sent one in. After a few days Casey e-mailed me that the grips would be replaced and I could do what I wanted to with the old grips.
Well today , about 1 month later, I received the replacement grips and they are good looking heavily figured walnut grips. Ruger service did come through for me and I am thankful !
 

contender

Ruger Guru
Joined
Sep 18, 2002
Messages
21,018
Yep,, another story of good quality customer service from Ruger!
 

beginner

Bearcat
Joined
Apr 20, 2018
Messages
16
Ruger has always treated me right have sent several 44-40s back to have cylinder throats opened up and the last one they reblued the cylinder as well.
 
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