Ruger Security 380 problems, Help. the only major problem is at 7 and 10 yard we cannot even hit the target, 7 different shooters

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Not familiar with the Security 380 but I have a Remington RM380 that is double action only (no safety) and the trigger pull is so heavy, basically you have to squeeze so hard that you start shaking before the trigger breaks… I can hit paper constantly at the 7-10 yrd distance being discussed here but the group is nothing to write home about.
So is the Security 380 also DA only? 🤔
 
My wife bought a new Ruger 380 security pistol for conceal carry in July of this year. We shot only shot it 3 times where the first 2 times we had no problems before shooting the third time I cleaned the gun and shot the gun a third time only to have the shot placement go high and to the left. The gun only had 200 rounds using various manufacturers. I took the gun back to the place where we bought it and had both the range instructor and gun smith inspect and fire the weapon having the same results-high and to the left. I sent the weapon back to Ruger and after 2+ weeks the gun was sent back the technician noted that they tested the weapon and had the same problem. After inspecting the gun they determined that the problem was the barrel. We only fired it once since we got it back with 50 rounds and it fired with no issues. Has anyone else heard of this issue.
 
I usually have no problem getting close to point of aim, but had a new to me LC9 that was about 4 inches off at 10 yds. Next 3 mags not even on the target. Walked up to 3 yds away to see what was up, and before I shot, noticed the rear sight had loosened and moved way left…was kinda mad at myself for not figuring it out 2 mags sooner…
 

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