Ruger Repair Rocks!!!

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jeffrice6

Bearcat
Joined
Jan 15, 2008
Messages
5
So I had problems with a recently acquired blackhawk (1977):

http://www.rugerforum.com/phpBB/viewtop ... highlight=

So sent it back to ruger and they told me they would take care of it. A week or two later I received a call from Ruger explaining that part of my problem was the barrel to cylinder gap & that they would have to replace my barrel. Now I had 6.5" but really always wanted the 4-5/8, so I asked them if they could substitute the shorter barrel. They told me "no problem"!!!
So I just got her back and the work order reads:
Barrel - Replaced
Base Pin - Replaced
Pivot Pins - Replaced
Gate Spring - Replaced
Timing - Repared
Trigger Pull - Repaired
On top of that.....(being stainless) They buffed out 30+ years of dings and scratchs!!! I have a beautiful brand new 4-5/8 blackhawk!! Couldn't be more pleased.
RUGER ROCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 

jeffrice6

Bearcat
Joined
Jan 15, 2008
Messages
5
SAJohn":2ajg1xaj said:
Jeff, You must be a silver tounged devil. :)

John

You know, I've just always been treated real well by the good folks at Ruger!

But what (I think) helped was I had a pre warning barrel & Ruger wanted to make perfectly clear that the barrel had to be replaced & the new one would have the warning label. So I just asked them If I had to lose my pre barrel could they possibly throw on a 4-5/8" & they said they would....... God Bless um :D
 

andyo5

Single-Sixer
Joined
May 9, 2008
Messages
299
I have sent two Rugers in for customer service repair and am very happy with what they did for me.
 

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