I hate to say it, but whenever I have left a "voice message" I have never received a response. I waited a couple of days and tried again. Same deal, still no response.
Keep trying until you find a real, live person. Be polite, it can be frustrating but the ladies don't control the phone system . . . and they are very busy.
I have always been able to talk to someone directly. Whenever I get the voice message answer I just hangup and call back later. As said before, keep trying.........
Make sure you don't call around lunch time. I also don't leave a message but call back. I also DO NOT REQUEST A LETTER on a run of the mill gun.
For instance on a convertible all I want to know was it shipped as a convert. Don't need a letter if it was.
If we overload them it could go away. Remember it's FREE
IMHO,
Jim
Hey, maybe they are really busy now, heard Kim was recently "promoted", but have not talked with any of the ladies in some time for more details.....
yes, patience , but I would try again............