Ruger Records

[shunka]

I've called Ruger twice trying to get info on a 1970 Super Blackhawk. They haven't gotten back to me yet. Does it take a while for them to reply?

 

[martyj]

Normally its the same day usually within hours.

 

[clocks]

My question was answered while I was on the phone within minutes. The letter arrived about 4 weeks later, be patient.

 

[shunka]

Well, I still haven't heard anything. I never talked to a person. I left two messages in two weeks time and no call back. Is there a trick to this? :?

 

[1gunsnotenough]

I've alway talked to someone when I call in. They answer my question in a matter of minutes.

 

[Ale-8(1)]

I hate to say it, but whenever I have left a "voice message" I have never received a response. I waited a couple of days and tried again. Same deal, still no response.

Keep trying until you find a real, live person. Be polite, it can be frustrating but the ladies don't control the phone system . . . and they are very busy.

 

[Heliman]

I have always been able to talk to someone directly. Whenever I get the voice message answer I just hangup and call back later. As said before, keep trying.........

 

[Wyandot Jim]

Make sure you don't call around lunch time. I also don't leave a message but call back. I also DO NOT REQUEST A LETTER on a run of the mill gun.
For instance on a convertible all I want to know was it shipped as a convert. Don't need a letter if it was.
If we overload them it could go away. Remember it's FREE
IMHO,
Jim

 

[rugerguy]

Hey, maybe they are really busy now, heard Kim was recently "promoted", but have not talked with any of the ladies in some time for more details.....
yes, patience , but I would try again............