- Joined
- Mar 24, 2002
- Messages
- 5,345
I am not posting this to accuse or point fingers. Just a heads up there's a snafu in the online donation system, and I hope others aren't double charged like I have been.
I donated (annual) once. The online donation system did not confirm the donation was made, and I did not receive a supporting member banner. I checked with the Administrator here. I was told I must've done something incorrectly and no contribution was made.
I attempted donating (annual) again. Still no confirmation and still no supporting member banner. Checking with the admin again, one annual donation was found, but for whatever reason the supporting membership was not automatically credited to me. Admin manually added the supporting member banner.
Now, a month later, the second annual donation has appeared on my credit card bill.
I know at least a few other folks have encountered problems in attempting to make a donation. Don't go into click-attack mode and attempt multiple times. Wait a month (or longer) and see if you've been charged. If you continue to see irregularities, contact the administrator.
Another forum I visit uses the same XenForo platform, and they also struggle, processing donations. They have created the option of sending a check to a physical address.
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I donated (annual) once. The online donation system did not confirm the donation was made, and I did not receive a supporting member banner. I checked with the Administrator here. I was told I must've done something incorrectly and no contribution was made.
I attempted donating (annual) again. Still no confirmation and still no supporting member banner. Checking with the admin again, one annual donation was found, but for whatever reason the supporting membership was not automatically credited to me. Admin manually added the supporting member banner.
Now, a month later, the second annual donation has appeared on my credit card bill.
I know at least a few other folks have encountered problems in attempting to make a donation. Don't go into click-attack mode and attempt multiple times. Wait a month (or longer) and see if you've been charged. If you continue to see irregularities, contact the administrator.
Another forum I visit uses the same XenForo platform, and they also struggle, processing donations. They have created the option of sending a check to a physical address.
.
.
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