Doc4429 said:
I don't know if a letter from the RCA to Ruger opening a dialog on the subject of records and letters would be useful or not, but it would be a first step.
Bill :?:
Been there, done that several times. The first time I made the request, Steve Vogel was still there and WBR came to him asking about what kind of BS my letter was all about (I'd asked if Ruger could start a department devoted the very thing this thread is asking). Well, with Steve Vogel being head of the RCA (the reason WBR confronted him about it) we were more or less "blacklisted" by RCA because SV got his butt chewed. Don't forget what has been "rumored" to be going on "behind" the scenes while this was going on. SV wasn't exactly on WBR's most liked list, but he was still his son-in-law.
Then after the Ruger years I also asked Steve Sanetti about such a department. Although Steve wrote me back several times, I received nothing back in this case.
Also sent a request to Mike Fifer shortly after he got to Ruger, but no reply in this case either. Although, he is also a veteran at Ruger and if everybody sent some correspondence to him about the subject, perhaps there would be something to "Power in Numbers".
But, the best time to have had something like this occur at Ruger would probably have been long before they were building over a million guns a year. Ruger's never really been there to help collectors (WBR kind of saw to that to some extent), they've always been there to turn a few steel components into $, nothing more.
But, if better information were put in a letter, I don't see how Ruger would not be able to make such an office be self sufficient. Even now at $10 a letter, it would seem there are more than enough requests coming in there to support a salary.
These are Ruger's customers after all, and why not provide the best customer service possible?
Sure, its not their policy to show who guns were shipped to, but its not like 99% of their product has went to individuals....they've went to distributors! Who's it going to hurt to hear where a 1949 production gun went to (most of these people are dead now!), or a 2013 production 10/22 of a model they've made millions of?
I guarantee there are more records and information there that Ruger could share with their customers. They've been keeping production quantities of specific models ever since they opened their doors...so don't let anybody tell you they don't count guns!
Chet15