Is it just me? I have never been a fan of the split type follower (shooting star design) to turn 7 round 45 mags into 8 roound mags. Ruger changed theirs when they brought out the P97, but at that time, you could still get the 7 round mags as well and I always replaced mine with the 7 round ones.
I've had 1911 mags using that follower as well as Ruger mags using it that had failed to be 100% reliable. Today, looking at my new P90, I decided to see if Ruger in AZ had any 7 round followers in stock. I spoke with a VERY HELPFUL lady in Parts and they had the followers in stock, she also mentioned I might need a new spring as well...but, she said she was not sure, so she went and got a 7 round mag and compared the spring in it to the 8 round mag spring and sure enough, it is shorter, so I ordered 4 springs and 4 followers, price shipped was $27.50. She also checked to make sure the current mag tubes had not changed and would use the 7 round follower as it is...All is well.
I've had very little contact with Ruger customer service over the years, as I've never had any problems, except for my trash 327 SP101, and even that went well all things considered. However, today again reminded me why I buy Rugers over all others...They have the GREATEST customer service in the Firearms world...I spent 20 mins on the phone with this lady and I'm sure I drove her nuts, but you could tell she was smiling all the time with me and was truly happy to help me and be of service to me...And I told her how much I appreciated her help..
I've had 1911 mags using that follower as well as Ruger mags using it that had failed to be 100% reliable. Today, looking at my new P90, I decided to see if Ruger in AZ had any 7 round followers in stock. I spoke with a VERY HELPFUL lady in Parts and they had the followers in stock, she also mentioned I might need a new spring as well...but, she said she was not sure, so she went and got a 7 round mag and compared the spring in it to the 8 round mag spring and sure enough, it is shorter, so I ordered 4 springs and 4 followers, price shipped was $27.50. She also checked to make sure the current mag tubes had not changed and would use the 7 round follower as it is...All is well.
I've had very little contact with Ruger customer service over the years, as I've never had any problems, except for my trash 327 SP101, and even that went well all things considered. However, today again reminded me why I buy Rugers over all others...They have the GREATEST customer service in the Firearms world...I spent 20 mins on the phone with this lady and I'm sure I drove her nuts, but you could tell she was smiling all the time with me and was truly happy to help me and be of service to me...And I told her how much I appreciated her help..