Last Sunday when I came home from church there were two messages on my answering machine. They claimed to be from my bank's security department, and some questionable activity had occurred on my credit card, and to call a number given for verification. I didn't recognize the number and did not answer the call. Monday was a holiday and banks were closed. Yesterday I went to my bank to investigate the calls. The clerk there got into my account and did find about $600 worth of bogus charges made that day.
The first step on their part (not the clerk with whom I was dealing) was to accuse me of letting one of my children use my card, then maybe my wife had used it without telling me, or maybe I had loaned it out? None of these were true, of course. The charges were to an business known as "Go Puff", and "Door Dash" and "Lyft," none of which I've ever used. And in all the time I've had that card, never used.
So now a fraud investigation has been initiated, that card blocked, and a new one being FedEx'ed to me.
So now I am not liable for those charges.
I'm a mite galled at the suggestions of my carelessness about my card. The lady with whom I was dealing was very emphatic to them that I was a long standing, upright customer.
Bob Wright