I own a small travel trailer. Its a 19 footer that I can pull with my 6 cylinder Dodge Durango. Last July I suffered a bad blowout while on a trip to the West coast for my son's wedding. The blowout tore up much of the bottom of the trailer and did some real damage to some of the body work near that wheel well. I was able to limp home with the camper although we had to stay in motels since the camper itself had become unusable due to the damage.
I brought the camper to a reputable RV dealer where I live on July 15th. The insurance coverage was quickly resolved and I gave the go ahead to do all the repairs before the end of July. Its now almost 7 months later and the dealer still cannot complete the repairs since he is still awaiting parts from the manufacturer in Indiana.
The dealer told me not to get too upset, saying that this type of thing is routine, and that he has motorhomes on the lot that have been waiting close to two years for key parts. He added that one of those motorhome owners shared with him that his monthly payments are just under $2,000 and that he has been making those payments for the last two years without any use of his vehicle.
How does this industry survive with this level of inefficiency? I wonder if this industry takes the first place prize for incompetence.
I brought the camper to a reputable RV dealer where I live on July 15th. The insurance coverage was quickly resolved and I gave the go ahead to do all the repairs before the end of July. Its now almost 7 months later and the dealer still cannot complete the repairs since he is still awaiting parts from the manufacturer in Indiana.
The dealer told me not to get too upset, saying that this type of thing is routine, and that he has motorhomes on the lot that have been waiting close to two years for key parts. He added that one of those motorhome owners shared with him that his monthly payments are just under $2,000 and that he has been making those payments for the last two years without any use of his vehicle.
How does this industry survive with this level of inefficiency? I wonder if this industry takes the first place prize for incompetence.