When I was in the Air Force, I bought a Ruger Old Army 200th Year model, new in the box direct from Ruger through the Rod and Gun Club on base. However, I lived in the barracks/dorms, so I could not keep it and had to have it locked up in an armory. They would not take it in the box (which I had to store myself) or in a gun rug, but they had this locker where all stored handguns hung on individual hooks, next to (and I presume, banging up against) other guns.
Needless to say, my "collectible" ROA is not so pristine as it once was (though still unfired). Not damaged, but just little scracthes here and there.
A year and a half ago, I bought a Ruger 454 Casull Super Redhawk from Wal-mart. They were having a 15% off sale on guns that had not sold for a while. I was not really looking for another SRH, but for 15% off.... However, this was near the end of the year. Anchorage has a tax on business property (including inventory), so I know that including the sale in 2007 would be desirable. So, I figured I could negotiate a little bit, especially since the gun had been unsold for 16 months (I got the clerk to decipher the coding on the price tag) and it had several scratches on the barrel and cylinder, the blacking worn off the front and rear sights and one "leaf" of the rear sight was broken off. So, I offered $500 if they would 1) have the gun checked for operation and safety and 2) have the rear sight repaired. This amounted to almost another 15% discount. The manager on-site accepted my offer. I paid.
The next day, Wal-Mart reneged on the sale. Said their policy is not to do repairs, that the matter is between the buyer and the manufacturer. The also offered no compensation for breaking their contract of sale, just that they would not honor their end, period. They did offer me a refund, like it was some kind of favor.
I kept the gun anyway. Wal-mart central headquarters has never responded to me, and the local store managers and I had a sit-down where I was allowed to express my displeasure, but they never even offered so much as a box of ammo or even a package of paper targets for the inconvenience. I did, however go to the gunsmith who restored the firing mechanism (all Wal-mart's guns are disabled as well as being trigger-locked in the display case) and verified that he checked the gun (Thank you, Wild West Guns, Anchorage Alaska) and determined that it was operationally sound, on Wal-Mart's dime. It is a good shooter.
Know your guns and know how to tell if it has been mis-handled or in need of the attentions of a repair shop/gunsmith. It is your duty to yourself. Whether the repairs are needed from you shooting it properly or from someone mis-handling it away from your knowledge makes no difference. Know your guns.
I try to keep this rule for everything I own. If I cannot service it, diagnose it, strip it and rebuild it, I should not own it. (Of course, I cannot keep to that dictum for everything I own or use, but I do keep it as a desire, if not a goal). Every gun I own, I have disassembled and examined internally and externally immediately after purchase (or soon thereafter).
Another story: My first gun was a Dan Wesson Model 15 357 mag. I was in a (different) gun store (the one where I bought my reloading equipment) talking with the owner about my gun and when I told him how much I liked the internal lockwork, he was aghast and told me I was an idiot for taking it apart. OK, each to his own. I was not insulted. Well, six months later, HE had a customer with a DW who had taken his apart and, upon reassembly, the crane would not stay in the gun. The shop owner, never having seen the inside of one himself, could not determine the problem. So, he showed it to me. There is a half-circlip that fits in a groove of the crane axle to keep it in place. Immediately obvious, it was missing.
I happened to have my gun with me, so we opened it and I showed him the part. Observing that it was about the same size as coat hangar wire, we put a micrometer on it and determined they were the precisely the same size. So, we took wire clippers, a file and a couple pair of needlenose pliers and made a replacement.
The gun worked fine. I told him that if the gun's owner could not find the proper part wherever he had opened up the gun, he should get a replacement from DW, made of the proper metal, but that this would probably serve for a day of shooting anyway.
But the true comeuppance really came when the shop owner, at another time, was complaining to me about having to send some Ruger 10-22 magazines back to the factory because the end-plates were loose. I said, it is no problem to fix them, but he protested that he had documentation from Ruger that they are not repairable.
I bought them from him for a couple of dollars apiece. He was happy; he didn't have to go through the trouble of mailing them back to Ruger, etc. Then I borrowed a screwdriver and needlenose pliers from him. I opened up the mags one at a time and tightened them up just fine right on his counter while he watched.
Now I am not psychic, but, to this day, I know the look on his face was one of helpless dismay. I did not look at his face because I knew it would not be polite to bust out laughing. But I instinctively knew I would not be able to help it, or at least a smirk. You see, I had no idea if I would be able to fix the mags or if the spring would toss the follower across the room and unwind like a tangled slinky, leaving me with egg on my face and him to gloat. But the joy in snapping that end cap back on tight was just too delicious. (I have never claimed to be an emotionally superior human being.)
Thanks for the trip down memory lane.
Lost Sheep.
P.S. Don't be upset over where your spouse was before you met. Just be glad she/he is with you now. Same for your guns.