Brand New GP100 - a few issues, worth sending to Ruger?

[arfmel]

Canted barrels are not uncommon nowadays. From Ruger, and other manufacturers. (I have seen canted barrels on S&W and Kimber revolvers, too). That doesn't make them acceptable IMO.

Lead splattering back in your face is not acceptable either. My guess is that your GP needs the forcing cone worked on.

 

[XUSNORDIE]

Lead splattering....are you shooting jacketed or cast?

 

[alrashid2]

Lead splattering....are you shooting jacketed or cast?

Jacketed

 

[alrashid2]

Got a response from Ruger this morning. Technician said the barrel "does look like it could go more" - though I'm not sure exactly what that means. With the bareel being threaded into the frame I'm not sure how they could straighten it without replacing the firearm again which I really rather not deal with for a third time...

Going to see if I can chat with the tech over the phone.

 

[Randyzzz]

That would bug the crap out of me. Do you have a couple of 1/4" square rods? If not go to the local hardware store and get a couple. Make sure they are 100% straight. Clamp them to the frame on either side of the upper strap and see if the barrel is out of line, and if so how far. That will rule out parallax or visual distortion.

 

[alrashid2]

Yup I did exactly that

Touches on the left and a 0.07" gap on the other

 

[Randyzzz]

That would be too far out for me to accept. Isn't that like 3.4 degrees?

 

[bobski]

send it back.

 

[alrashid2]

I'm debating to send it back or not. Just thinking logically I don't see how this one could be repaired to straighten a barrel. I really don't want to deal with another transfer at my FFL and pay the fee yet again... And with their track record so far I'm nervous id get one with a straight barrel but some other issue... Or even worst, a third one with a crooked barrel!

At least it shoots well. Id hate to trade in for something cosmetically flawless that doesn't should well...

Unfortunately all the excitement I had for this gun is kind of gone now and I'm a bit over it.

 

[Randyzzz]

I don't know how you are…but I would be bothered by that every time I held it. It would drive me crazy.

Would I send it back? You bet I would. I would also, very politely, explain to the customer service agent the history of this issue and that you were not happy but OK paying the FFL fees one time because you expected the problem to be resolved. But to be expected to pay them twice would be unacceptable, if that's what it comes to. Ruger takes pride in its customer service, and I am sure there is someone who can "Make this right".

 

[rugerjunkie]

Your firearm can be sent directly back to you when sending it to a gunsmith or the factory for repairs. No need for an FFL again.

 

[alrashid2]

I don't know how you are…but I would be bothered by that every time I held it. It would drive me crazy.

Would I send it back? You bet I would. I would also, very politely, explain to the customer service agent the history of this issue and that you were not happy but OK paying the FFL fees one time because you expected the problem to be resolved. But to be expected to pay them twice would be unacceptable, if that's what it comes to. Ruger takes pride in its customer service, and I am sure there is someone who can "Make this right".

Oh I'm very particular with my firearms. This one is a real bummer because I replaced my favorite and first ever purchased firearm, a 1980 Ruger Speed Six, with this gun, so it's really soured the entire experience.

I'm just worried I'll regret sending it in. They've already messed up 2 GP100s, and the first one had a ton of other problems. I'd hate to send this in, they deem this one unrepairable too, and send me another one with a straight barrel but other finish/fit/timing problems, or worst yet, one with all of those problems and also a still crooked barrel haha...

When I sent the firearm the first time, I received a letter saying that if the firearm was less than 2 years old the shipping was free, and if older than 2 years, I had to cover shipping costs. Maybe I'll try to live with this for a few months or a year and then if it still bothers me I'll reach out again... We'll see what the customer service rep says tomorrow. I wanted to see if I could talk directly to the technician and see what he thinks.

Your firearm can be sent directly back to you when sending it to a gunsmith or the factory for repairs. No need for an FFL again.

True, but my first GP100 was deemed unrepairable for the same issue. That first one had other QC issues, but they were all easily repairable/replaceable which tells me it was necessary to replace the firearm because of the barrel cant. This one isnt as bad as that one at least!

 

[WAYNO]

Send it back and keep sending it back until you get the revolver you paid for.

You know I have a GeePee at Ruger right now being repaired. I am crossing my fingers, as my previous GeePee that also was returned multiple times, was only corrected finally by a complete replacement. And that replacement apparently runs correctly, or so has been reported by the final owner.

I have been burned a couple times by Ruger. My suggestion is, if you have the option, buy a Ruger product that was actually supplied by Davidson's. Then, if you receive an inferior product, Davidson's will replace it. I tried buying my latest GeePee via Davidson's, but they didn't have any.


.

 

[arfmel]

I'd try to get the shop where I traded in my Six Series to take the GP in trade on my old gun.

I won't buy a gun I can't inspect before purchasing. Manufacturers are producing too many essentially defective products (of all kinds) these days.

 

[MS86]

Well, picked up the 5" Davidson's Special GP100 today!

As soon as I got there, my stomach sunk as me and the owner chatted about the QC problems and I looked down the top of the 5", and saw this barrel was also canted...

.

I'd try to get the shop where I traded in my Six Series to take the GP in trade on my old gun.

I won't buy a gun I can't inspect before purchasing. Manufacturers are producing too many essentially defective products (of all kinds) these days.

^^ THIS^^

 

[PRichardson87]

Send it back. Every time we say "well maybe I can live with it" then it continues to make it acceptable for Ruger to send out junk. Covid is not an excuse. Building back their workforce is not an excuse. Do better Ruger.

 

[rugerjunkie]

I believe they can still send a replacement gun right back to you as well. I won't pretend to know how it all works but they did that for a 77MkII that they deemed not repairable that I sent in. Sent me the newly made replacement directly.

 

[wproct]

The 5" balances soooooo nicely, here's mine in a Diamond D holster that I had made when I first bought it. I just picked up a 5" GP in .44 special which fits in this rig as well.

View attachment 72709

That's a nice rig right there. Good photo!

 

[bisleyfan41]

I don't see the issue you're referring to.

The barrel doesn't look bent as both sides meet the mainframe equally.

The barrel isn't overtightened, the areas I circled in red show the height on both sides of the rib equidistant on each side in relation to the top strap. If I were over/under tightened, the angle would be noticeable.

The rear sight, if regulated by you to be correct, seems centered. I don't see an issue. I mean, the front sight itself MIGHT be bent, but doesn't appear to be.

The post above with the lines drawn...the lines aren't straight. So that makes things appear worse.

The rotational movement of the cylinder is normal. The splatter may be unburned powder granules, not bullet fragments.

If the gun shoots well, I'd keep it. You'll play games forever with Ruger. Don't let them fool you, there are very few "technicians" at Ruger, so you won't likely get one on the phone. It'll be someone from the assembly line at best.

Moral of the story, buy older, used Rugers. Ones built back in the day of quality control BEFORE it leaves the factory. Sure it limits choices, but you won't end up with the junk they produce these days.

Good luck.

 

[alrashid2]

Thanks guys. Lots of varying opinions here. I also kept going back and forth on it.

Decided I'd send it in. Ruger customer service rep who has been awesome and fast with me said she marked this time for it to be checked and cleared by "the lead of the dept" so hopefully that helps.

I'm guessing one of two things will happen. Either it'll come back to me and they'll say it's within spec, or they'll say it's not in spec and replace it again... And I'll have to pony up the transfer fee again and pray I get one that is actually good this time. Ugh.