Ray Newman
Blackhawk
About two weeks ago, I returned my Redding .303 Savage sizing die as I had a stuck case. When I removed the stuck case, part of the neck sheared off and remained in the die.
Sent it to Redding and explained that I did not apply enough case lube to the case neck. Last week, the Redding returned the die. The technician's packing stated "case removed, polished ultrasonically cleaned die and replaced de-capping rod assembly." To my uneducated eye, it looks like a new die.
And there was no charge to correct an error I made. Redding will have more of my business.
Sent it to Redding and explained that I did not apply enough case lube to the case neck. Last week, the Redding returned the die. The technician's packing stated "case removed, polished ultrasonically cleaned die and replaced de-capping rod assembly." To my uneducated eye, it looks like a new die.
And there was no charge to correct an error I made. Redding will have more of my business.