Unbeliveable Ruger Service

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meshugunner

Single-Sixer
Joined
May 19, 2012
Messages
270
Location
New Mexico
Ok, here's a third one :)

I bought an LCR .22lr. The trigger DAO was impossibly heavy. I called Ruger and the cust service rep said they can lighten it but only down to 8lbs. Great! I send it in and again got a call saying 'Oh no, I don't know who told you that but we can't go lower than 12lbs" So again I got ticked off. It cost me $37 to ship it FedEx. Had I known , I would have put that money to having my own gunsmith work on it instead of sending it in.

So this rep tells me - "Well we can do one of two things, either reimburse your shipping cost or trade for another gun" I decided on a BlackHawk convertible .357/9mm convertible with a 6.5" barrel. I've been lusting after one for some time.

It will be a while before arrives, they are shutting down for a week starting July 2nd but I will be on travel for a while so NBD.

Once again, a class act.
 
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