ATT: Mods "Vito" Can't Sign-In

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Pistolero
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ATT: Mods "Vito" Can't Sign-In

Post by Pistolero »

I received a PM from Vito on another forum, requesting help. He is having trouble logging in. If a moderator will e-mail me I will give you his email address so that you can contact him about it.

Thank you,
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Re: ATT: Mods "Vito" Can't Sign-In

Post by Ale-8(1) »

Vito has posted here today.
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Re: ATT: Mods "Vito" Can't Sign-In

Post by vito »

This is very weird. I can access the forum on this device, my IPad, but cannot log in on my PC or my IPhone where I inadvertently logged out several days ago. I suspect that if I logged out here I would not be able to log back in. On my PC, when I click on Login on the Index page, enter my user name and password, and try to login, I get an error message saying I have exceeded the number of attempts, and that I have to solve the Capthcha below. But there is nothing below to solve. How can I fix this? I really value this forum and it is frustrating that I can’t participate from my primary device, the PC.

I also tried deleting rugerforum.com from my bookmarks and then going to it from a Google search, but that did not solve the problem, nor when I deleted all cookies from the computer.
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hittman
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Re: ATT: Mods "Vito" Can't Sign-In

Post by hittman »

Did you delete your browser history on the PC? Maybe that would help.

But you’re right ….. do NOT log off of your current device.
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Re: ATT: Mods "Vito" Can't Sign-In

Post by seasterl »

Same problem with me accessing via iPhone. I’m surprised not to see a thread about locking us out. I still cannot use the forum with cell phone-friendly formatting and thought I was locked out for all the wrong reasons. Then I decided to try again a different way and it worked. I’m afraid many others are also locked out and don’t know how to get back in a different way. I know I have a pending transaction with another member and have lost touch with him. (Terrible!) A moderator should have emails sent to all members describing what has occurred and how to get back in.
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hittman
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Re: ATT: Mods "Vito" Can't Sign-In

Post by hittman »

If you have a problem getting in now its on YOUR end related to whatever equipment or device you use.
seasterl
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Re: ATT: Mods "Vito" Can't Sign-In

Post by seasterl »

I’m “in” now but took me a few days to figure out another way. Might be a lot of folks on the forum that might still be trying to use the old way. For example, the way I was using it just gave a message saying my account was suspended. I didn’t think I did anything wrong, but you never know. Here’s what my link to the site kept showing (and still shows before I accessed the site a different way):

Image




Since I only get this when accessing the Ruger Forum, I didn’t suspect the problem originated elsewhere.
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Re: ATT: Mods "Vito" Can't Sign-In

Post by Snake45 »

I got the same message off and on for the 24 hours or so the site was down.
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hittman
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Re: ATT: Mods "Vito" Can't Sign-In

Post by hittman »

You need to delete your browsing history and clear cache and cookies.

We ALL got that message for 24 to 48 hours while migration to this new software was being implemented. You didn’t figure out a new way to get in; the new software came alive.

There’s 2 or 3 threads on this subject too.
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Re: ATT: Mods "Vito" Can't Sign-In

Post by seasterl »

hittman wrote: Mon Dec 06, 2021 1:50 pm You need to delete your browsing history and clear cache and cookies.

We ALL got that message for 24 to 48 hours while migration to this new software was being implemented. You didn’t figure out a new way to get in; the new software came alive.

There’s 2 or 3 threads on this subject too.
Thanks! I overlooked the thread due to the title just called “Obviously..”
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Re: ATT: Mods "Vito" Can't Sign-In

Post by R13 »

seasterl wrote: Mon Dec 06, 2021 1:57 pm Thanks! I overlooked the thread due to the title just called “Obviously..”
Noted and changed.
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