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PostPosted: Fri Jan 11, 2019 7:24 pm 
Bearcat

Joined: Tue Oct 15, 2013 10:01 pm
Posts: 28
Location: Central Texas
The problem with ordering a firearm sight unseen is you don't know what you're going to get until you open the box. This isn't much of an issue if you're buying a plastic/aluminum wonder with a matte black finish, but if you're ordering a rifle with a walnut stock it's a different situation. Unfortunately in my case this rifle did not meet my standards. The buttstock was very poorly fitted to the receiver. I could see daylight between the stock and the tang on one side. There were significant gaps between the wood and metal in other areas. I realize the days of getting “good wood” on a new Ruger No. 1 are probably just luck of the draw at best and may be completely gone. If this were sent to a local gun shop I'm sure the dealer would reject this gun, and certainly the buyer would at least be aware of it. Back in the day when you could compare guns at your local gun store naturally you'd ask to look at all the guns on hand and pick the best one. And often the dealer would have one “stashed away” to nudge a hesitant buyer over the edge. But that's the problem with No. 1s. They are a niche gun and I don't know of any gun store that routinely carries the new products.
Don't get me wrong, I like Ruger. I own more Rugers than any other three manufacturers combined. And this is the 6th No. 1 I've purchased. All but one of them was purchased new and three of them were ordered sight unseen. But when I got this one home and saw this mess I called customer service, wrote a short note, stuck a piece of paper between the stock and the tang, and shipped it back the next day.
Twenty nine days later the rifle was returned. I consider that pretty quick since this period included Christmas and New Years. The rifle was re-stocked, butt and forend, and the fit is acceptable. It could be better, but like good wood, I think the days of insisting on perfection are limited. So I'm pretty happy. It did cost me and additional $40 in FFL fees, but it was worth it. I couldn't have enjoyed looking at that ill-fitted wood for the rest of my days.


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PostPosted: Fri Jan 11, 2019 7:54 pm 
Hunter

Joined: Mon Apr 17, 2006 1:01 am
Posts: 2599
Location: Upstate SC
Why did it cost you more FFL fees? You can send a gun back to a manufacturer for repair and receive it back directly, no dealer needed because no transfer takes place.


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PostPosted: Fri Jan 11, 2019 9:19 pm 
Bearcat

Joined: Tue Oct 15, 2013 10:01 pm
Posts: 28
Location: Central Texas
Because Ruger sent the return label to the FFL, it was the next day, and I was aggrevated.


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PostPosted: Sat Jan 12, 2019 12:02 pm 
Single-Sixer

Joined: Wed Aug 22, 2007 1:01 am
Posts: 456
Location: Lewiston, MI USA
Big John wrote:
Because Ruger sent the return label to the FFL, it was the next day, and I was aggrevated.


Just refuse it and call em back to get it sent to you OR let Ruger pay the FFL if they thought he needed to get involved.


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PostPosted: Sat Jan 12, 2019 1:05 pm 
Hunter

Joined: Mon Apr 17, 2006 1:01 am
Posts: 2599
Location: Upstate SC
Sounds to me like it's the dealer you should be put-out with. Maybe he felt he had to do the paperwork again -- but charging you a second time was voluntary.


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PostPosted: Sat Jan 12, 2019 1:29 pm 
Single-Sixer

Joined: Fri Jul 15, 2011 12:52 pm
Posts: 208
Your story is why I'm hesitant to purchase firearms over the internet. I like to look over guns before I purchase them.


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PostPosted: Sat Jan 12, 2019 9:44 pm 
Buckeye

Joined: Fri Aug 22, 2008 10:04 pm
Posts: 1218
Location: N. Texas
I have had some good luck on GB, some of the dealers as you know post actual pics with accurate descriptions, sometimes with a refund offer if not as described. At least then I have some idea


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PostPosted: Sun Jan 13, 2019 6:33 am 
Buckeye

Joined: Sun May 19, 2002 1:01 am
Posts: 1923
Location: Reston VA USA
This kind of quality control is what to expect once a manufacturer shifts over to slapping together plastic guns in high volume. Both skills in assembly and final out the door checks go south even as the MSRP bloats.

wunbe


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PostPosted: Sun Jan 13, 2019 9:45 am 
Buckeye
User avatar

Joined: Fri May 14, 2010 7:18 pm
Posts: 1268
Location: NH "Live FREE or Die"
wunbe wrote:
This kind of quality control is what to expect once a manufacturer shifts over to slapping together plastic guns in high volume. Both skills in assembly and final out the door checks go south even as the MSRP bloats.

wunbe


I have to agree with Wunbe...quality has gone down as MSRP has skyrocketed...Ruger’s prices no longer meet the standard that WBR set for affordable firearms that the average American could afford to buy...the No.1 is the most egregious example of this fact. Even though No.1 production is limited, actual retail prices are not justifiable based on the quality one can expect and so, No.1’s languish at the distributor and dealer level...

There is a reason that firearms that require any type of fitting are no longer viable for Ruger...they have lost the skilled workmen who could build the shotguns and rifles that WBR was so proud to sell...and become a job shop, selling “exclusive” versions that eliminate competition in the market place and allow for higher profits for the supply chain...black plastic wonders and then, upteen color options... :roll:

What happened to the second iteration of the Over/Under shotgun?

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PostPosted: Sun Jan 13, 2019 2:08 pm 
Single-Sixer

Joined: Wed Aug 22, 2007 1:01 am
Posts: 456
Location: Lewiston, MI USA
I suspect that a small experienced crew make the #1's. Maybe they have a new gunmaker that aint quite up to speed-no excuse. Where is the final inspection??, probably cut by some bean counter.


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PostPosted: Tue Jan 15, 2019 6:28 pm 
Bearcat

Joined: Tue Mar 20, 2018 11:22 am
Posts: 49
I had a No. 1 in .458 on order back in 1977. My dealer told me It arrived at the distributor's who kindly (not) sold it out from under me.

My dealer discussed this with the distributor and not long after, MY gun arrived with near presentation grade walnut on it. Think the distributor was shamed into hand selecting a nicer than average gun for me.

41 yrs later, it's still beautiful and accurate.

Related, having never been cleaned internally I was going on a hunt with my son and thought I'd clean it. Inexperienced with gunsmithing, I had problems with the large side to side bolt. Local gunsmith gave it back to me supposedly assembled but non functional.

Sent it to Ruger who of course fixed it. I sent it to them w/o the stock and explained in a note why. For some reason they sent it back with a pretty decent new stock and fore end. I called and asked if they wanted it back. They didn't. Don


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PostPosted: Tue Jan 15, 2019 10:56 pm 
Hawkeye

Joined: Tue Nov 20, 2007 10:40 pm
Posts: 5568
Location: Southwest Washington
I had an identical experience about 3 years ago now. Even after the rifle came back from Ruger for repairs it was unexceptable. I sold it at a loss and have not ordered another wood stocked rifle from Ruger since and won’t in the future. I think Mr. Ruger would have fired the bunch of them for ineptitude. Quality control died with Bill.

Dave

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