mohavesam,, the $9.9 M monies you speak of was OFFERED by the NC Governor,, NOT asked for by Ruger. In fact, Mr. Fifer told me DIRECTLY he had an offer to propose,, but the Governor insisted on his package. And yes,, many local employees,,,,, but NC has a large number of engineers, and such that are needed at the plant. Add in the required drug testing & background checks, makes finding good employees hard.
And, having personally visited the Mayodan plant, they only produce certain models there & do not do all the CS there. BTW; The LCP series are made in Mayodan. Are you saying they are all bad???
The method of production & assembly used in Mayodan, and the other plants is a modern streamlined assy. Due to the demand by consumers for a gun to not cost much, yet be "perfect" is driving ALL makers to streamline a lot of manufacturing methods.
All major gun makers suffer from a lack of skilled gunsmiths that can build guns. I have discussed it with S&W as well. Remington is suffering from issues also. A skilled worker expects a wage well above the cost of building a firearm nowadays. Skilled machinists in NC expect & get $20 an hour or more pay. Add in "labor burdon" and the expense of an employee will set a company back another $15-$20 an hour. A LCP costs (street pricing) around $200-$225. So, at an EXPENSE of $40 per hour,,, to make money Ruger would have to make an LCP in under 3 hours time if one person worked on it.
I use the LCP as an example,, as I have personally seen the manufacturing process for them, and know they can build a solid, reliable firearm,, using the modern methods.
The LCP is an "easier" gun to build, than other models,, but the principal is the same.
And if you send in a gun for service,, it goes to the appropriate plant where that model is built.
CS people who answer the phone inquiries are NOT life long Ruger fanatics. They are employees. And I challenge anyone to be able to field any & all questions by consumers on a daily basis & get it right 100% of the time. Including folks here, and I'll gladly say I'd be the first person to admit I do not know nearly enough to discuss all the models, and all the changes in 70 years of Ruger history. And to add to that,, there is not a magical factory book to give them all the details we would LIKE to have. And sadly,, it's not on a computer where it can easily be checked. The employees have a hard enough time keeping up with the current offerings,, much less any "older" stuff.
Many of the fine folks here are extremely intelligent about certain Rugers & all. Hondo44 is an excellent example of that. I have followed & appreciate his detailed knowledge often. But I'd bet he'd admit he too can't answer all facets of Ruger history with 100% accuracy.