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 Post subject: LCR Question/Issue
PostPosted: Fri Apr 26, 2013 4:36 pm 
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Hi everyone. I have a LCR Question/Issue. Let me explain.
Yesterday after a very successful afternoon at the range I was in my workshop cleaning my three LCR’s. All three of them are your basic 38 + P’s. I have the black one with a silver cylinder, a green on with a silver cylinder, and the navy/gray one also with the silver cylinder. All three have the black (not polished) barrel. All three seemed to be manufactured in 2010 or early 2011. Anyway, while I was cleaning them I noticed that with the green one and the navy/gray one with the cylinder open you could dry fire the revolver but with the black one if the cylinder was open you could not dry fire the revolver. It seemed to me that the black LCR has some kind of internal safety to prevent the gun from firing when the cylinder latch is pressed in and the cylinder swung open. But the OD Green and Navy one would dry fire just like normal with the cylinder latch pressed in and the cylinder open.
Has anyone else notice this? Why would some LCR’s be manufactured so that they can be dry fired with the cylinder open and some be manufactured so that they cannot be dry fired with the cylinder open? Is one way better than the other? Are there any safety concerns?
Look forward to hearing from anyone with knowledge of revolvers especially Ruger LCR’s.


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 Post subject: Re: LCR Question/Issue
PostPosted: Sat Apr 27, 2013 12:25 am 
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Single-Sixer

Joined: Sat Feb 27, 2010 7:01 pm
Posts: 204
Location: Soldotna AK
I'm definitely no expert, but I thought the trigger couldn't be pulled on a DA revolver unless it was fully locked up, that way there would be no chance of a person dropping the hammer on a chamber that wasn't properly aligned with the barrel.

I sure could be wrong on this. I'm sure somebody smarter than me will know the correct answer.


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 Post subject: Re: LCR Question/Issue
PostPosted: Sat Apr 27, 2013 8:23 am 
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Single-Sixer

Joined: Sat Feb 01, 2003 2:01 am
Posts: 274
Location: Irving,Texas,United States
I would contact Ruger.My son had one that would fire when open,he called Ruger and they fixed the gun.They are not supposed to fire with the cylinder open.


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 Post subject: Re: LCR Question/Issue
PostPosted: Sat Apr 27, 2013 12:10 pm 
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schloss and doublebarrel,

Wow, since I found out about this issue with the LCR's folks have been coming out of the woodwork on this issue. It appears that back in 2011 this was a hot topic and lots of LCR's were found with this defect. Some posting tell that gun stores started checking and pulling these defected LCR's. Just do a simple search using "LCR Defect" Since I'm up here in Vermont and don't get on the internet too much I did not know of this issue. What surprises me is that I did send in all of the warrenty card information when I purchased the LCR's. Ruger had all of my contact information. They know that they had problems or defects with the LCR yet they never reached out to me. I'm just so lucky I discovered this defect and that started me researching the issue. I will contact Ruger this Monday and see what they say. I just can't beleave that Ruger left me hanging like that. Imagine the damage if a round went off and the cylinder was not properly lined up with the barrel.


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 Post subject: Re: LCR Question/Issue
PostPosted: Sat Apr 27, 2013 2:47 pm 
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Buckeye

Joined: Tue Aug 28, 2007 1:01 am
Posts: 1458
Location: Kansas
I had the same issue with my LCR last year. I didn't see it as a big deal. Keep in mind a $2500 Python does this by design. I sent mine in to have it fixed, but only because I was looking for an excuse to adjust my POI. They fixed both and I had it back in 2 weeks.


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 Post subject: Re: LCR Question/Issue
PostPosted: Sat Apr 27, 2013 3:36 pm 
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Single-Sixer

Joined: Fri Jan 22, 2010 12:23 pm
Posts: 350
My LCR did the same thing and it is a defect. I sent it in and Ruger fixed it for free. Now I know to check that on any new revolver purchase before I lay down the cash.

I also complained enough to get a free Mitch Rosen holster from Ruger for the defect.


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 Post subject: Re: LCR Question/Issue
PostPosted: Sat Apr 27, 2013 5:31 pm 
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Jayhawkhuntclub and rammerjammer,

Thanks for the words of encouragement. I hope things go as well for me as with you with their Customer Service Department. I do truly hope I can report positive things from Ruger once this issue is over. Before this, I honestly felt that the LCR in 38 was as best as you could get in a light, easily concealable, simple, and reliable weapon. It fit all of my needs…actually surpassed my expatiation until finding out about this defect that was known to Ruger in late 2010. Maybe it’s the part that I had to stumble into the issue instead of Ruger getting out in front of the issue by simply sending me an email or calling to check on my two LCR’s that I purchased during the affected time period. God knows how much of my hard earned money I have given Ruger over the years.
I’m hoping for the best and I’m going to stay positive! But, I’m prepared for the hassle. I hope they don’t make me dive someplace 100 miles away (remember I live in northern Vermont) and have to report between a specific time period just to ship back the two defective LCR’s. And, then make the drive back or find some other place that they can ship them to where I will have to then pick them up. And, I’m prepared for them telling me that I’m responsible for the additional shipping cost. I’m sure shipping them via UPS, seeing how they are two hand guns, and special insurance and all will cost at least 50 dollars an LCR. We’ll see and I’ll report.
But seriously, thank you for the words of encouragement. If things go off like clockwork I’ll sing their praises but for now I have a healthy dose of skepticism.


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 Post subject: Re: LCR Question/Issue
PostPosted: Sat Apr 27, 2013 5:46 pm 
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Hunter

Joined: Tue Apr 03, 2012 12:12 pm
Posts: 2393
They should send you a pre paid call tag, you should not have to pay for any shipping. Good luck

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That one time you say "Boy am I glad I had my gun" will make up for all the times you felt burdened by it.


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 Post subject: Re: LCR Question/Issue
PostPosted: Sat Apr 27, 2013 5:52 pm 
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Joined: Wed Apr 24, 2013 4:52 pm
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eveled,

Prepaid call tag...well that's good to know. Thank you for the information.

But, where do I take the firerarm and prepaid tag....UPS? Can I simply give it to the same UPS driver that comes to the house during Christmas with all the packages or do I have to find some sort of "Center" for such things?


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 Post subject: Re: LCR Question/Issue
PostPosted: Sun Apr 28, 2013 12:37 am 
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Single-Sixer

Joined: Sat Feb 27, 2010 7:01 pm
Posts: 204
Location: Soldotna AK
So why do you have 3 that are all the same? I'm just curious. I mean, I've run into people that are into 3 screw Blackhawks, or 1911's or m1's or whatever, just not this. I'm not trying to be rude. Just want to know. Even if its just a good excuse to hand over to my wife (she can't understand why I need 2 357's, and I want to get another 1911, etc)


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 Post subject: Re: LCR Question/Issue
PostPosted: Sun Apr 28, 2013 10:45 am 
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schloss,

The reasons I have three is quite simple. Let me explain.

When I had my initial training in law enforcement I was trained on revolvers. As the early nineties gave way to the mid-nineties semi-autos especially the 9mms took over. Before I left law enforcement the 40’s were all the rage. I never forgot and never fell out of love with the revolver. Probably a generational thing. I don’t think anyone under forty would understand that part of the story. Back then I carried a 2 ½ inch barreled S&W model 686 (on duty) I had a, I think, a model 60 for off duty.
It’s been a long time since then and for the past five years or so I’ve been searching for the perfect cc weapon. I have owned so many different “supposedly” perfect cc weapons only to find out first hand that they were not perfect. The worst experience I had was buying one of those two shot derringers. Now, the one I bought was top quality. Those boys in Texas do know how to make quality. But, the thing weighted 22 or 24 ounces. It shot the long 3 inch 410 00 buck shot and/or 45 colts. It was quality and it was pretty to look at BUT…it was thick and heavy and rattled your hand something awful when you shot it and was slow…extremely slow… to get into action (had to manually cocked back the hammer and then find and push the block safety “button” and as inaccurate to even describe with 3 inch 00 buck shot. At 10 feet it was common to have only one 36 caliber ball hit the paper plate. I guess if you were using birdshot and had to shoot a snake at three feet it would get the job done.
Anyway, so after I bought my first LCR I used it and carried it extensively and I thought it was the best thing since sliced bread. It was small, light (13.5 ounces) lightning fast into action from concealment and relatively accurate. Oh, and simple to operate almost intuitive. I liked them so much and they fit my needs so well I collected the three different colors. The black the OD Green and the Navy one. I outfitted myself with all the holsters and such and I planned never have to worry about finding a cc weapon again. So, that's way I have three.

Wow, things can change on a dime.


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 Post subject: Re: LCR Question/Issue
PostPosted: Sun Apr 28, 2013 4:30 pm 
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Hunter

Joined: Tue Apr 03, 2012 12:12 pm
Posts: 2393
You should be able to call UPS, and have them pick it up when you are ready. Hence the name call tag. Good luck, Ed

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That one time you say "Boy am I glad I had my gun" will make up for all the times you felt burdened by it.


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 Post subject: Re: LCR Question/Issue
PostPosted: Wed May 01, 2013 3:11 pm 
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Joined: Wed Apr 24, 2013 4:52 pm
Posts: 10
All,

This is just an update on my two special edition Ruger LCR’s.

On Monday I was able to speak to a Customer Service Representative at Ruger.
I explained the issues and I was given two return material authorization numbers for them. It was explained to me that every firearm going back to the factory needed this (RMA) or it would not be accepted.

Second, Ruger paid for the UPS next day air costs.

The only hitch in the giddy-up was the fact that I had to find, drive to, and drop off my package containing the two LCR’s at a UPS Customer Service Center. I think that there are only two in the whole State of Vermont. Only these centers will accept firearms for shipment. It’s a pain in the *** but I can see the reasoning behind it.

Okay…now I simply wait. I ended my letter to Ruger that I put in the package as follows:

“Ruger Gunsmith, I am hopeful that you can fix my two special edition LCR’s. I’m willing to wait a few weeks or even a few months if that’s how long it takes to make them right and free from defects. If you cannot properly fix the firearms or if you cannot fix the firearms without marring or damaging the finishes please simply replace the two firearms.”

“I hope you can make my experience with the Sturn Ruger & Co. Customer Service Department a positive one. I look forward to hearing back from you and seeing your work.”

At this point I’m on an even keel with the whole situation. I’ve been around long enough to know things happen. If Ruger can fix my two LCR’s (seamlessly-no marring them up in the process) or if they replace them with fully functioning replacements (one OD Green & one NAVY/Gray) and they do this within three to five months…I’ll be okay with it. The worst possible outcome would be getting two LCR’s back from Ruger that don’t function flawlessly. That would point to major quality control issues at the company. Remember, a Ruger gunsmith will work on the firearms and a Ruger Supervisor must review the work before they are sent back to me.

I hope Ruger can make me a believer again in their firearms..I’m hopefully optimistic.


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 Post subject: Re: LCR Question/Issue
PostPosted: Fri Jul 05, 2013 12:24 pm 
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Closing the loop with everyone.

Okay I’ll try and keep this as short as possible…here goes.

I received the NAVY/Blue LCR back within two weeks. Ruger techs fix the problem with the gun being able to fire with the cylinder not properly latched closed. They wrote the following on their repair report back to me. “Returning Revolver Serial No. ***-*****. REPLACED CYL LATCH SPRING, PAWL AND TRANSFER BAR.”

I received the OD Green LCR back in a month. Ruger techs fix the problem with the gun being able to fire with the cylinder not properly latched closed. They wrote the following on their repair report back to me.
“Returning Revolver Serial No. ***-*****. NEW PAWL, TRANSFER BAR.”

At this point I don’t even know if I should tell you all this but what the heck I will….

My third LCR the basic black one had to go back to Ruger also. Ruger could not fix this defective LCR and promptly destroyed it. Ruger then sent me a brand new LCR. They wrote the following on their shipping order of the new LCR to me
“SENDING REPLACEMENT FIREARM TO CUSTOMER TO REPLACE SERIAL NUMBER ***-*****.”

Let me explain the whole thing with the black LCR and I’ll try to be brief.

After realizing that two of my LCR’s were defective and after sending them to Ruger to be fixed I was left with just the basic black one. The week after sending the two to the factory I went to my range and fired no more than 20 rounds. In total the Black LCR had been fired no more than 40 time. I have only shot factory Remington 38 +P 125 grain ammunition. It’s your basic ammunition that can be bought anywhere. And, it’s the only ammunition I have fired from the firearm since I bought it. After leaving the range I noticed that the Black LCR had server “flame cutting” or “gas cutting” of the top strap just above the barrel cone. This was not your ordinary type of striping or marking that normally occurs with revolvers. The back strap just above the cone had an irregular hole of divot. It appeared to me that the metal used to fabricate the firearm was bad and is melting or melts a little bit every time the firearm is fired.

When I first made contact with Ruger’s Customer Service on this issue and started to explain I got the sense that they were aware of the issue. I got the sense that there was a batch of LCR made between 2010 and 2011 that were defective to “flame cutting” or melting above the firing cone.

Final thoughts.

I purchased three Ruger LCR’s.
All of my Ruger LCR’s were defective from the factory.
All of the defective firearms could have caused serious injury if not detected by me and sent back to the Ruger factory for repairs.
Two of the LCR’s had the following defect; “when the cylinder release button is pressed and the cylinder is swung open (or anytime the cylinder is not securely locked within the frame) the firearm can still be fired. Because of this defect there is a possibility that a cartridge can be struck by the hammer when the cylinder is not properly aligned with the barrel.

One of the LCR’s had the following defect; “flame cutting” or “gas cutting” of the top strap just above the firing cone. The guns frame was actually melting away.

Ruger did make all three LCR right as far as I can tell as I write this. They fixed two and sent me a brand new one for the third one that they could not fix.

Oh and they also gave me an upgrade to the new one they sent me free of charge. The defective one had the ordinary front blade sight but the new one had the white dot XS site. Interestingly though, the new one has a dark almost blued cylinder and a stainless steal barrel as opposed to the first editions ones with the flat black barrel and bright silver cylinder.

To be honest with everyone I don’t know what I’m going to do with my Rugers. I’m a revolver guy but maybe I should start looking at pistols like the new Colt Agent or the new Spring Field Armory XD-S. If only one of the three LCR’s was defective I would not think much about it but (it happens) but since all three of my Ruger LCR’s were defective from the factory…I just don’t know what to think.

Do you think I should stay a Ruger patron or dump the LCR’s and never look back at Ruger firearms?


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 Post subject: Re: LCR Question/Issue
PostPosted: Fri Jul 05, 2013 5:50 pm 
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Hunter

Joined: Mon Mar 14, 2005 2:01 am
Posts: 2881
Location: Milwaukee Wisconsin
All your LCRs were from the first run. Yes there was hiccups. But overall they are a great gun. Very few problems are encountered with the LCRs now, no more than any other gun that is being mass produced as fast as possible to keep up with demand.I look at it is this way. Any product can have problems. It is how the company takes care of those problems that matters. As you found out Ruger is topnotch at taking care of problems.

I would stick with the LCRs. They are a great gun. As for the other guns your thinking of I would suggest getting a Xds in addition to your LCRs. I recently bought one and it is a great gun. It is my main carry piece.


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