hittman,
Let's put it this way: I've bought a number of magazines made by Glock, not one failure, made by Pmag, not one failure, I could go on...no magazine failures with mags I bought that didn't come with the pistol or rifle. Ever. And I've bought a bunch...
Now, to get more directly answering your question.
I'm not angry at either, but I think at this point both must know these 9 round extended magazines have problems, big problems, but they continue to sell them as is. Caveat Emptor, eh? Mr. buyer?
Why not stop selling them if you're the distributor? You know enough of them have been complained about to justify returning them to the mfg....
Let the mfg make it right.
Me, I returned both and one thing that p.o.'d me, so yeah, I guess I am a little angry, was that on the second one I complained about after it's failure, the c.s. person started talking about testing the magazine I'd return to 'see' if it failed in their view. That was unacceptable, especially given I'd bought a lot of their stuff over the years without returning anything until these 9 round extended magazine junkers were received.
Let me say this: The head guy of this distributor's name is: Larry... and up until now I always thought a quality supplier.
Ultimately, after a bit of debate, they decided 'testing the magazine' wouldn't be required after all and supplied a free return including a refund. Which edges them back into reputable, to a degree...but had I not negotiated....test this: No more of my business.
When they as suppliers, find a number of complaints occurring about a specific problem item, don't give the faithful customer grief. Look at the mfg, return the batch of inferior products and notify the mfg, they must get with the quality program or we won't continue as distributors as we have a reputation that won't allow inferior products we get blamed for thus our losing business...
